W Hotels Edinburgh is seeking a Welcome Desk Agent to provide a warm, five-star welcome and personalised service at 1 St James Square. You will support check-ins/check-outs, handle guest inquiries, and collaborate across departments to ensure a seamless stay.
The ideal candidate is friendly, enjoys interacting with people, and works well in a team, with strong English communication and computer skills. This is a full-time, on-site role in Edinburgh.
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Guest Experience Agent β Warm Welcome & 5-Star Service employer: W Hotels
W Hotels is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. Located in the heart of Edinburgh, our spa therapists benefit from world-class training, generous discounts on accommodation, and comprehensive wellness programs, making it a rewarding place to advance your career in luxury hospitality.