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- Tasks: Support the sales team in delivering 5-star service for group and event business.
- Company: Join a world-renowned luxury hotel brand with a focus on excellence.
- Benefits: World-class training, wellness programmes, and discounts at thousands of hotels and shops.
- Other info: Unlimited career opportunities await you in a diverse and inclusive environment.
- Why this job: Be part of a dynamic team that creates unforgettable experiences for guests.
- Qualifications: Strong communication skills and a passion for hospitality are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: W Edinburgh, 1 St James Square, Edinburgh, Scotland, United Kingdom, EH1 3AX.
Schedule: Full Time.
Position Type: Non-Management.
About the Role
Reporting to the Director of Sales, the Group & Event Sales Executive will support the Sales management team across both group and event business to ensure the team achieves its revenue goals while delivering 5-star service to guests.
Responsibilities
- Prepare Banquet Event Orders and Group resumes as directed.
- Enter and maintain guest information in Opera.
- Maintain and update the function space diary as required.
- Communicate with guests via email, telephone and in-person.
- Conduct hotel show rounds with prospective and current clients.
- Establish and maintain positive relationships with clients.
- Liaise with Revenue to obtain bedroom rate quotes.
- Liaise with the operational beverage and food teams to ensure guest requests are met.
Qualifications
- Ability to build and maintain positive relationships with key stakeholders.
- Strong organization and multi-tasking skills.
- Sophisticated communication skills, both written and verbal.
- Previous experience working in the five-star, luxury hotel and/or events market.
- A positive mindset.
- A genuine passion for the role.
Benefits
- World-class training and development, including leadership development.
- Unlimited career opportunities (internationally and locally).
- Wellness and mental health programmes.
- Discounted accommodation, food and beverage in over 9,000 hotels worldwide.
- Discounts for friends and family.
- Specially curated discounts in thousands of shops.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Group & Event Sales Executive employer: W Hotels
Contact Detail:
W Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group & Event Sales Executive
✨Tip Number 1
Get to know the company! Research W Edinburgh and understand their values and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for interviews by practising common questions related to group and event sales. Think about your past experiences and how they align with the role. Confidence is key, so rehearse until you feel ready to shine!
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Group & Event Sales Executive
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you genuinely care about delivering 5-star service and have a passion for the events industry.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in the luxury hotel or events market. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Clear and Concise: In your written application, keep it straightforward. Use clear language and structure your thoughts well. We appreciate a well-organised application that’s easy to read and gets straight to the point.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Group & Event Sales Executive position.
How to prepare for a job interview at W Hotels
✨Know Your Stuff
Before the interview, make sure you’re familiar with the role of a Group & Event Sales Executive. Brush up on your knowledge about banquet event orders and how to maintain guest information in systems like Opera. This will show that you’re serious about the position and ready to hit the ground running.
✨Show Off Your People Skills
Since this role involves building relationships with clients, be prepared to discuss your previous experiences in customer service or sales. Think of specific examples where you’ve successfully managed client relationships or resolved issues. This will demonstrate your ability to connect with guests and provide that 5-star service they expect.
✨Be Organised and Ready to Multi-task
The job requires strong organisational skills and the ability to juggle multiple tasks. During the interview, share examples of how you’ve managed competing priorities in past roles. You might even want to mention any tools or methods you use to stay organised, as this shows you’re proactive and efficient.
✨Bring Your Positive Mindset
A positive attitude can go a long way in the hospitality industry. Be sure to convey your enthusiasm for the role and the company during the interview. Share what excites you about working in a luxury hotel environment and how you plan to contribute to the team’s success. This will help you stand out as a candidate who is not just qualified, but also genuinely passionate about the job.