At a Glance
- Tasks: Lead the housekeeping team to ensure top-notch cleanliness and guest satisfaction.
- Company: Join W Edinburgh, the Scottish Hotel of the Year 2025!
- Benefits: Enjoy world-class training, bonus plans, and 31 days of holiday to start.
- Other info: Unlimited career opportunities and discounts at over 9,000 hotels worldwide!
- Why this job: Be part of a vibrant hotel that redefines hospitality in Edinburgh.
- Qualifications: Experience in luxury hotels and strong leadership skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
W Edinburgh is hiring an Executive Housekeeper! With W Edinburgh winning the coveted “Scottish Hotel of the Year 2025” award and entering the Forbes Travel Guide with a prestigious “Recommended” rating for 2026, now is the perfect time to join the team and take your career to the next level. We invite you to play an integral part in bringing to life this unique brand in Edinburgh.
About The Role
Reporting to the Director of Rooms, the Executive Housekeeper at W Edinburgh has overall responsibility for all aspects of cleanliness in the hotel, including guest rooms, public spaces and back of house areas. Joining the team means you will be instrumental to the success of the hotel. We are looking for someone who is detail‑oriented, organised and a fantastic team leader!
As Executive Housekeeper key aspects of your role will include:
- Recruit and retain the best talent on the market
- Design and implement the hotel’s housekeeping policies, standards and procedures
- Devise steps of service and train all staff accordingly
- Develop teamwork throughout your team
- Ensure compliance with all Health and Safety protocols
- Maintain inventory of guestroom supplies, cleaning supplies and uniform
- Maintain brand standards and adherence to look books
- Emphasise the importance of guest satisfaction and the role your team plays in this to all team members
- Understand the impact of the department’s operations on the overall property financial goals and objectives, and manage to achieve or exceed budgeted goals
- Work in collaboration with all heads of departments to prioritise the overall success of the hotel
- Be a W brand ambassador, ensuring the brand’s voice is present in your interactions with guests and talent
Our ideal Executive Housekeeper is someone who has:
- A keen eye for detail
- Natural leadership skills
- Previous experience managing a large team
- Strong organization and multi‑tasking skills
- Sophisticated communication skills
- Previous experience working in five star, luxury hotels
- A positive mindset
- A genuine passion for working in hospitality
In return for your hard work, we give you:
- World class training and development, including leadership development
- Unlimited career opportunities (internationally and locally)
- Bonus plan
- Enhanced holiday entitlement – starting at 31 days (including bank holidays) and increasing with length of service
- Company pension scheme
- Private medical insurance
- Wellness and mental health programmes
- Discounted accommodation, food and beverage in over 9,000 hotels all over the world!
- Discounts for your friends and family
About The Property
W Edinburgh brings bold architecture and a vibrant lifestyle offering to the Scottish capital. Behind a façade featuring a winding steel ribbon – reflecting the city’s festival spirit – this 12‑storey structure is the centrepiece of Edinburgh St James Quarter, incorporating retail, leisure and entertainment facilities along with residential apartments. This W hotel redefines the city’s hospitality landscape. Accordingly, it fuses the brand’s signature amenities with modern design and W Happenings, highlighting what’s new in design, fashion, music and culture. Opened in November 2023, the new W hotel accommodates guests across 244 stylish guestrooms, including 45 suites. While staying here, guests benefit from the brand’s signature Whatever / Whenever service philosophy. A real highlight of this property is its rooftop bar and outdoor terrace, pairing exciting cocktails and cuisine with 360‑degree views over the historic city. Among the other noteworthy amenities are the W Lounge, a restaurant collaboration with SUSHISAMBA, a FIT workout facility and an AWAY spa, with special functions hosted in 2,450 sq ft of modern event space.
If this sounds like the perfect place for you, apply to be our Executive Housekeeper today!
Equal Opportunity Statement
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels Mission
Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Executive Housekeeper employer: W Hotels
W Edinburgh is an exceptional employer, offering a vibrant work culture that celebrates individuality and fosters professional growth. With world-class training, unlimited career opportunities, and a generous benefits package including enhanced holiday entitlement and private medical insurance, employees are empowered to thrive in their roles. Join a team that values your contributions and be part of a prestigious hotel that redefines luxury hospitality in the heart of Edinburgh.
StudySmarter Expert Advice🤫
We think this is how you could land Executive Housekeeper
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings at W Edinburgh. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories that highlight your leadership skills and attention to detail – it’s all about making a memorable impression.
✨Tip Number 3
Research the brand! Familiarise yourself with W Hotels' unique vibe and values. This will help you tailor your responses during interviews and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, so keep checking back!
We think you need these skills to ace Executive Housekeeper
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through! We want to see your genuine enthusiasm for creating memorable experiences for guests. Share any relevant stories or experiences that highlight your passion.
Highlight Your Leadership Skills:As an Executive Housekeeper, strong leadership is key. Make sure to emphasise your previous management experience and how you've successfully led teams in the past. We’re looking for someone who can inspire and motivate others!
Be Detail-Oriented:Attention to detail is crucial in this role. In your application, mention specific examples of how you’ve maintained high standards in cleanliness and organisation. This will show us that you understand the importance of these aspects in a luxury hotel setting.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success! It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity at W Edinburgh.
How to prepare for a job interview at W Hotels
✨Know Your Stuff
Before the interview, make sure you’re familiar with the hotel’s brand and values. Research W Edinburgh’s unique offerings and recent achievements, like their 'Scottish Hotel of the Year 2025' award. This shows your genuine interest and helps you align your answers with their expectations.
✨Showcase Your Leadership Skills
As an Executive Housekeeper, leadership is key. Prepare examples from your past experiences where you successfully managed a team or improved processes. Highlight how you’ve motivated staff and ensured high standards of cleanliness and guest satisfaction.
✨Emphasise Attention to Detail
In housekeeping, details matter! Be ready to discuss how you maintain high standards in cleanliness and organisation. You could share specific strategies you’ve implemented to ensure compliance with health and safety protocols and how you manage inventory effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your enthusiasm for the role. Inquire about the team dynamics, training opportunities, or how they measure guest satisfaction. This not only demonstrates your interest but also helps you gauge if the hotel is the right fit for you.
