At a Glance
- Tasks: Serve guests with a smile, take orders, and ensure a fantastic dining experience.
- Company: Join the vibrant W Lounge team at W Edinburgh, a stylish hotspot.
- Benefits: World-class training, wellness programmes, and discounts at thousands of shops.
- Other info: Fixed-term role until September 2026 with potential for growth.
- Why this job: Be part of a dynamic team in a trendy environment with endless career opportunities.
- Qualifications: Passion for hospitality, strong communication skills, and ability to thrive under pressure.
The predicted salary is between 22000 - 26000 € per year.
Role Overview: Waiter/Waitress — W Lounge, W Edinburgh, 1 St James Square, Edinburgh, United Kingdom. Position Type: Non‑Management. Schedule: Full Time. Location: on the 11th floor of W Edinburgh, open from 9 am until late. This is a fixed‑term role, expected to end September 2026.
Responsibilities:
- Have a detailed knowledge of the food and beverage on offer at W Lounge.
- Be proactive in learning about the menus and the culture of the places they have been inspired by.
- Take food and drink orders and answer any questions about menu selection, preparation, modifications, and allergens.
- Ensure guests enjoy their time, checking back for satisfaction and resolving any issues that arise.
- Communicate with the kitchen regarding questions, length of wait, product availability, meal requirements, allergies, dietary needs and special requests.
- Maintain cleanliness of work areas, china, glass and silver throughout the day.
- Restock items as needed.
- Present physically and accurately the check to guests and process payments.
- Follow health and safety guidelines and report accidents and injuries.
- Work as a team with the rest of the W Lounge team, supporting wherever necessary as directed by the manager.
Qualifications:
- Keen eye for detail.
- Good prioritization skills.
- Ability to stay calm under pressure.
- Strong organization and multi‑tasking skills.
- Confidence interacting with guests.
- Good communication skills.
- Positive mindset.
- Genuine passion for working in hospitality.
Benefits:
- World‑class training and development, including leadership development.
- Unlimited career opportunities (internationally and locally).
- Wellness and mental health programmes.
- Discounted accommodation, food and beverage in over 9,000 hotels worldwide.
- Discounts for friends and family.
- Specially curated discounts in thousands of shops.
EEO Statement: At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Lounge - Waiter/ress in Edinburgh employer: W Hotels
At W Edinburgh, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates diversity and fosters personal growth. Our team members benefit from world-class training, unlimited career opportunities, and wellness programmes, all while enjoying the stunning views from our 11th-floor lounge. Join us for a rewarding experience where your passion for hospitality is valued and nurtured.
StudySmarter Expert Advice🤫
We think this is how you could land W Lounge - Waiter/ress in Edinburgh
✨Tip Number 1
Get to know the W Lounge vibe! Before your interview, spend some time at the venue. Familiarise yourself with the menu and the atmosphere. This will not only impress the hiring team but also help you feel more confident when discussing your passion for hospitality.
✨Tip Number 2
Practice your communication skills! As a waiter/waitress, you'll be interacting with guests all day. Role-play with a friend or family member to get comfortable answering questions about food and drink. Show us that you can handle any situation with a smile!
✨Tip Number 3
Show off your teamwork spirit! During interviews, share examples of how you've worked well in a team before. Highlight your ability to support colleagues and keep the energy positive, especially during busy shifts. We love a good team player!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in joining the W Lounge team. Don’t miss out on this opportunity—let's make it happen together!
We think you need these skills to ace W Lounge - Waiter/ress in Edinburgh
Some tips for your application 🫡
Know Your Stuff:Before you start writing your application, make sure you have a good grasp of the food and drink offerings at W Lounge. This shows us that you're genuinely interested and ready to dive into the role!
Show Off Your Skills:Highlight your keen eye for detail and strong communication skills in your application. We want to see how you can stay calm under pressure and keep things organised, so give us examples from your past experiences!
Be Yourself:Let your personality shine through! We love a positive mindset and genuine passion for hospitality, so don’t be afraid to show us who you are and why you’d be a great fit for our team.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with us at W Lounge!
How to prepare for a job interview at W Hotels
✨Know Your Menu Inside Out
Make sure you have a solid understanding of the food and drink offerings at W Lounge. Familiarise yourself with the ingredients, preparation methods, and any allergens. This will not only impress your interviewers but also show your genuine interest in the role.
✨Show Off Your Communication Skills
During the interview, demonstrate your ability to communicate effectively. Practice answering questions clearly and confidently, and be ready to discuss how you would handle guest interactions. Remember, a positive attitude and good communication are key in hospitality!
✨Prepare for Pressure Scenarios
Think about times when you've had to stay calm under pressure. Be ready to share specific examples during your interview. This will highlight your ability to prioritise tasks and manage multiple responsibilities, which is crucial in a busy environment like W Lounge.
✨Emphasise Teamwork
W Lounge values collaboration, so be prepared to talk about your experiences working in a team. Share examples of how you've supported colleagues in the past and how you can contribute to a positive team dynamic. This will show that you're not just focused on individual success but also on helping the team thrive.
