At a Glance
- Tasks: Welcome guests, ensure smooth event operations, and create memorable experiences.
- Company: W Edinburgh, a vibrant hotel redefining luxury and hospitality.
- Benefits: Competitive pay, dynamic work environment, and opportunities for growth.
- Other info: Join a diverse team in a bold architectural landmark.
- Why this job: Be the face of a stylish hotel and make lasting impressions on guests.
- Qualifications: Confident, communicative, and passionate about hospitality.
The predicted salary is between 12 - 15 £ per hour.
Additional Information
Job Number: 26046425
Job Category: Food and Beverage & Culinary
Location: W Edinburgh, 1 St James Square, Edinburgh, Scotland, United Kingdom, EH1 3AX
Schedule: Full Time
Located Remotely? N
Position Type: Non-Management
About The Brand
Ignite Curiosity, Expand Worlds. W Hotels are a place to experience life. We’re here to open doors and open minds. With us, there’s always more. We dare to deliver a different kind of luxury. One that revels in bold ideas and indulges in the unexpected. We believe luxury is the freedom to be yourself and explore desires: whatever, whenever.
About The Role
Reporting to B&F Operations Manager at W Edinburgh, expected to set‑up and clear event spaces, preparing items and ensure smooth running of events. Joining the team means you will be instrumental to the success of the hotel’s opening and beyond. We are looking for someone who is detail‑oriented, a people‑person and passionate!
Key Responsibilities:
- Be the face of the restaurant – the first and last impression the guest has of us!
- Welcome guests warmly and personally
- Give a fond farewell that encourages guests to return
- Ensure guests are seated correctly in the restaurant according to the floor plan
- Communicate any important guest information to the waiting team and management
- Work as part of a team
- Take responsibility for ensuring a seamless guest experience
Ideal Candidate:
- Confidence interacting with guests
- Good communication
- Multi‑tasking skills
- The ability to work in a team
- A positive mindset
- A genuine passion for working in hospitality
About The Property
W Edinburgh will bring bold architecture and a vibrant lifestyle offering to the Scottish capital. Behind a façade featuring a winding steel ribbon – reflecting the city’s festival spirit – this 12-storey structure will be the centerpiece of Edinburgh St James Quarter, incorporating retail, leisure and entertainment facilities along with residential apartments. The new W hotel will accommodate guests across 244 stylish guestrooms, including 45 suites, with rooftop bar, outdoor terrace, W Lounge, restaurant collaboration, FIT workout facility, AWAY spa, and 2,450 sq ft event space.
EEO Statement
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
B&F Server - Casual employer: W Hotels
Contact Detail:
W Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land B&F Server - Casual
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around W Edinburgh. Familiarising yourself with the space will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Practice your people skills! Since you'll be the face of the restaurant, think about how you can make guests feel welcome. Role-play with a friend or family member to nail that warm greeting and fond farewell.
✨Tip Number 3
Show off your multi-tasking abilities! During the interview, share examples of times you've juggled multiple tasks successfully. This will highlight your ability to keep things running smoothly in a busy environment.
✨Tip Number 4
Apply through our website! We want to see your passion for hospitality shine through your application. Plus, applying directly gives us a chance to see your enthusiasm right from the start!
We think you need these skills to ace B&F Server - Casual
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and how you connect with people.
Tailor Your Application: Make sure to customise your application to fit the B&F Server role. Highlight your experience in hospitality and any relevant skills that match what we’re looking for. It shows us you’ve done your homework!
Keep It Clear and Concise: We appreciate a straightforward approach. Keep your application clear and to the point, focusing on your key experiences and skills. This makes it easier for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at W Hotels
✨Know the Brand
Before your interview, take some time to research W Hotels and their unique approach to hospitality. Understand their values, especially how they embrace bold ideas and luxury. This will help you align your answers with what they’re looking for.
✨Show Your People Skills
As a B&F Server, you'll be the face of the restaurant. Be prepared to share examples of how you've successfully interacted with guests in the past. Highlight your ability to create a warm and welcoming atmosphere, as this is crucial for the role.
✨Demonstrate Team Spirit
Working as part of a team is essential in this position. Think of specific instances where you collaborated with others to ensure a seamless guest experience. Emphasise your communication skills and how you contribute positively to a team environment.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle busy situations. Prepare by thinking of scenarios where you had to multi-task or resolve a guest issue. This will show your capability to thrive in a fast-paced environment.