At a Glance
- Tasks: Supervise food and beverage service, ensuring exceptional guest experiences.
- Company: W London, a vibrant hub in the heart of Soho.
- Benefits: Complimentary meals, service charge, training resources, and global discounts.
- Other info: Flexible work environment with opportunities for growth and recognition.
- Why this job: Join a dynamic team and create unforgettable moments for guests.
- Qualifications: Experience in food and beverage supervision and strong customer service skills.
The predicted salary is between 13 - 15 £ per hour.
- Additional Information
- Job Number
- 26095101
- Job Category
- Food and Beverage & Culinary
- Location
- 10 Wardour Street, London, England, United Kingdom, W1D 6QFVIEW ON MAP
- Schedule
- Full Time
Located Remotely?
- Position Type
- Non-Management
- W LONDON - CONTROL YOUR BEAT
Located in Soho, W London owns the stage in the epicenter of the city’s cultural core.
Plugged in to the pulse of London’s energetic social scene, this is where louder-than-life Soho mixes with the glitzy West End.
THE PERCEPTION BAR & W LOUNGE
W London’s standout bar and lounge overlooking the vibrant streets of Soho and Leicester Square.
This isn’t just a workplace; it’s where striking design, boundary-pushing cocktails, indulgent dining, and cutting-edge music and events come together to create an unforgettable scene.
Inspired by the bold spirit and diversity of London itself, The Perception Bar celebrates individuality.
We’re looking for talent's who are passionate, playful, audacious, and polished—those who aren’t afraid to bring their full selves to work.
- How You Will Make a Difference
- Supervise beverage and food service, ensuring smooth operations and exceptional guest satisfaction.
- We are ALL-IN, and have more teams that we cooperate with . We expect you to be flexible to work with other departments. You’re not the only one on stage.
- Train new talent's , ensuring high standards of service and product knowledge.
- Assist with beverage and food management duties as needed, maintaining service standards.
- Showing guests our Whatever/Whenever service while they are with us, and connect with them to be able to personalize that service, creating memorable experiences.
- Handle guest inquiries promptly and professionally.
- Collaborate with other B&F Management/Director of Quality with improving service quality and efficiency.
- Make sure you put the guests at the center of everything we do.
Any task that is not mentioned in this list but that may create an unforgettable experience for our guests is on your to do list.
- Uphold health and safety standards in compliance with company policies and regulations.
- OUR IDEAL CANDIDATE
- Proven experience as a Beverage & Food Supervisor or similar experience.
- Experience in delivering high quality customer service.
- Food Safety/Food Hygiene qualification Level 2 or equivalent.
- Food Allergen Management Certification
- Strong knowledge of Beverage & Food, such as latest drinks and stock management.
- Minimum intermediate level use of MS Office (Word, Excel)
- YOUR EFFORTS, OUR APPRECIATION
- Meals - Tasty and Varied Complimentary Meals in our Green Room canteen.
• Service Charge - Paid each month!
- Develop and Grow - Access to the best digital and classroom based training resources and cross exposure opportunities
- Apprenticeships - Opportunities to undertake an apprenticeship to support your development in your role.
- Holiday - 20 days of holiday excluding public holidays (increase to 27 days with length of service
- Uniform Provided - Dry cleaning included.
- Company Pension Scheme - Save for your future.
- Take Care - Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service
- Celebrate - Awards and Recognition Celebrations
- Benefit Hub - Access to further discounts for shopping, cinema tickets, technology and more!
- Events - Monthly Calendar of Associate Focused & Fun Events
- Talent Awards Celebration - Annual hotel party to recognise the hard work and dedication of our W London dream team!
- Long Service Recognition - Dedicated appreciation events for when you reach career milestones within the company.
- Global Marriott Hotel Discounts - Accessible to you and your loved ones, travel the world with Marriott International.
- Food & Beverage Discounts - 20% Discount in all F&B outlets within Marriott Properties
- Spa Discounts - 30% discount in our Away Spa
- ELIGIBILITY TO WORK IN THE UK
Please note, all candidates applying for this role must have obtained the right to work and live in the UK.
Documented evidence of eligibility will be required from candidates as part of our recruitment process.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels’ mission is to Ignite Curiosity, Expand Worlds.
We are a place to experience life.
We’re here to open doors and open minds.
We are constantly inspired by new faces and new experiences.
A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe.
Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life.
If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels.
In joining W Hotels, you join a portfolio of brands with Marriott International.
Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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Beverage & Food Supervisor employer: W Hotels
W Hotels is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. Located in the heart of Edinburgh, our spa therapists benefit from world-class training, generous discounts on accommodation, and comprehensive wellness programs, making it a rewarding place to advance your career in luxury hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Beverage & Food Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like W Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to W Hotels
Don't be shy about reaching out to W Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Beverage & Food Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about W Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at W Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
