Beverage & Food Service Expert

Beverage & Food Service Expert

Full-Time 24300 - 29700 £ / year (est.) No working from home possible
W

At a Glance

  • Tasks: Manage daily operations at a vibrant bar, creating unforgettable guest experiences.
  • Company: W London, a dynamic hotel in the heart of Soho.
  • Benefits: Enjoy complimentary meals, monthly service charge, and exclusive discounts.
  • Other info: Opportunities for growth, training, and a supportive work environment.
  • Why this job: Join a fun, energetic team and be part of London's cultural scene.
  • Qualifications: Passion for food and beverage, excellent communication skills.

The predicted salary is between 24300 - 29700 £ per year.

  • Additional Information
  • Job Number
  • 26104655
  • Job Category
  • Food and Beverage & Culinary
  • Location
  • 10 Wardour Street, London, England, United Kingdom, W1D 6QFVIEW ON MAP
  • Schedule
  • Full Time

Located Remotely?

  • Position Type
  • Non-Management
  • W LONDON - CONTROL YOUR BEAT

Located in Soho, W London owns the stage in the epicentre of the city’s cultural core.

Plugged in to the pulse of London’s energetic social scene, this is where louder-than-life Soho mixes with the glitzy West End.

THE PERCEPTION BAR & W LOUNGE

W London’s standout bar and lounge overlooking the vibrant streets of Soho and Leicester Square.

This isn’t just a workplace; it’s where striking design, boundary-pushing cocktails, indulgent dining, and cutting-edge music and events come together to create an unforgettable scene.

Inspired by the bold spirit and diversity of London itself, The Perception Bar celebrates individuality.

We’re looking for talent's who are passionate, playful, audacious, and polished.

Those who aren’t afraid to bring their full selves to work.

YOUR ROLE IN THE SPOTLIGHT

  • Responsible for the daily operations at The Perception Bar. You are part of a bigger team, and the entire team is responsible for making the guests dreams come true.
  • Being in the know: You are the expert when it comes to B&F, and you know all the ins and outs on our menus, hotel facilities and possibilities.

In the W lounge/ Perception Bar, making suggestions for cocktails guests didn’t even know they loved, and suggesting food pairing.

  • Ensure you are following service standards and operating procedures from the beginning to the end of each order and interaction.
  • Showing guests our Whatever/Whenever service while they are with us, and connect with them to be able to personalize that service, creating memorable experiences.
  • Making sure everything sparkles, we all enjoy a clean environment
  • You will be working in a fast paced environment, under pressure, with loud music.
  • We are ALL-IN, and have more teams that we cooperate with . We expect you to be flexible to work with other departments. You’re not the only one on stage.
  • Communicating with your team and other departments is key.
  • Make sure you put the guests at the center of everything we do.

Any task that is not mentioned in this list but that may create an unforgettable experience for our guests is on your to do list.

  • YOUR EFFORTS, OUR APPRECIATION
  • Complimentary Meals - Enjoy tasty and varied meals every day in our Green Room canteen.
  • Monthly Service Charge - Receive a service charge payment each month.
  • Learning & Development - Access industry leading digital and classroom based training resources, plus opportunities for cross-exposure across departments.
  • Apprenticeships -Take advantage of apprenticeship programmes designed to support your growth and development in your role.
  • Holiday Entitlement - 28 days of holiday including public holidays, with enhanced benefits based on length of service. (Pro rata)
  • Refer a Friend Scheme - Earn £250 when you successfully refer a new team member. (Terms & Conditions apply)
  • Company Pension Scheme - Plan for your future with our secure and supportive pension offering.
  • Recognition & Celebration - We celebrate success through awards, recognition events, and career milestone celebrations.
  • High Street Discounts - Enjoy exclusive discounts on shopping, eye tests, cinema tickets, technology, and more.
  • Monthly Associate Events - Participate in a vibrant calendar of fun, associate-focused events.
  • Long Service Recognition - Dedicated appreciation events to honour your career milestones with the company.
  • Global Marriott Stay Discount - Travel the world with exclusive hotel discounts for you and your loved ones across Marriott International.
  • Health Assured & Wisdom App - 24/7 confidential support for your mental, emotional, and financial wellbeing.
  • Food & Beverage Discount - Receive 20% off in all food and beverage outlets within Marriott properties.
  • Spa Discount - Relax and recharge with 30% off treatments in our Away Spa.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.

We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.

Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.

We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds.

We are a place to experience life.

We’re here to open doors and open minds.

We’re constantly inspired by new faces and new experiences.

A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe.

Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life.

If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels.

In joining W Hotels, you join a portfolio of brands with Marriott International.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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Beverage & Food Service Expert employer: W Hotels

W Hotels is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. Located in the heart of Edinburgh, our spa therapists benefit from world-class training, generous discounts on accommodation, and comprehensive wellness programs, making it a rewarding place to advance your career in luxury hospitality.

W

Contact Details:

W Hotels Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Beverage & Food Service Expert

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like W Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to W Hotels

Don't be shy about reaching out to W Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Beverage & Food Service Expert

Knowledge of Food and Beverage
Customer Service Skills
Menu Knowledge
Cocktail Preparation
Food Pairing Suggestions
Attention to Detail
Communication Skills

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about W Hotels and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at W Hotels

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!