At a Glance
- Tasks: Lead tech planning and support for a luxury hotel experience.
- Company: Join W Hotels, a vibrant brand under Marriott International.
- Benefits: World-class training, 31+ days holiday, and global discounts.
- Other info: Unlimited career opportunities in a dynamic, innovative environment.
- Why this job: Be part of an award-winning team redefining luxury hospitality.
- Qualifications: Detail-oriented with strong communication and previous luxury hotel experience.
The predicted salary is between 40000 - 50000 € per year.
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life.
W Edinburgh has a rare opportunity to join the team as our IT Manager. With W Edinburgh winning the coveted "Scottish Hotel of the Year 2025" award and entering the Forbes Travel Guide with a prestigious "Recommended" rating for 2026, now is the perfect time to join and take your career to the next level. We invite you to play an integral part in bringing to life this unique brand in Edinburgh.
ABOUT THE ROLE
Reporting to the Director of Finance, the IT Manager at W Edinburgh has overall responsibility for all technology planning, decision-making, implementation, and maintenance. We are looking for someone who is organized, detail-oriented and understands the impact they have on the hotel operation.
As IT Manager, key aspects of your role include (but are not limited to):
- Ensure every department's technology needs are met
- Monitor, verify and manage the acquisition and maintenance of property-based systems.
- Maintain, inspect and repair equipment.
- Manage IT activities to ensure the property infrastructure and applications systems are functional at all times.
- Consult on specific application issues or hardware/software problems, provide technical expertise and support.
- Train and create communication for property users to introduce new applications, provide user tips, alert users of system problems and inform staff of progress or status.
- Enforce IT policies and standards protecting company hardware, software and other resources at the property.
- Direct the maintenance of equipment and installed software applications inventory for property ensuring compliance with licensing regulations.
- Keep up-to-date technically and apply new knowledge to your job.
- Provide a technical perspective to information needs along with cost/benefits understanding in an influencing role.
- Understand how your role impacts the hotel operation, guest and employee satisfaction.
- Work in collaboration with all heads of departments to ensure a successful hotel operation.
Our ideal IT Manager is someone who has:
- A keen eye for detail.
- Strong organization and multi-tasking skills.
- Sophisticated communication skills.
- Previous experience working in five-star, luxury hotels.
- A positive mindset.
- A genuine passion for their role.
In return for your hard work, we give you:
- World class training and development, including leadership development
- Unlimited career opportunities (internationally and locally)
- Bonus plan
- Enhanced holiday entitlement - starting at 31 days (including bank holidays) and increasing with length of service
- Company pension scheme
- Private medical insurance
- Wellness and mental health programmes
- Discounted accommodation, food and beverage in over 9,000 hotels all over the world!
- Discounts for your friends and family
ABOUT THE PROPERTY
W Edinburgh brings bold architecture and a vibrant lifestyle offering to the Scottish capital. Behind a façade featuring a winding steel ribbon - reflecting the city's festival spirit - this 12-storey structure is the centerpiece of Edinburgh's St James Quarter, incorporating retail, leisure and entertainment facilities along with residential apartments. This W hotel redefines the city's hospitality landscape. Accordingly, it fuses the brand's signature amenities with modern design and W Happenings, highlighting what's new in design, fashion, music and culture.
The new W hotel accommodates guests across 244 stylish guestrooms, including 45 suites. While staying here, guests benefit from the brand's signature Whatever / Whenever service philosophy. A real highlight of this property is its rooftop bar and outdoor terrace, pairing exciting cocktails and cuisine with 360-degree views over the historic city. Among the other noteworthy amenities are the W Lounge, a restaurant collaboration with SUSHISAMBA, a FIT workout facility and an AWAY spa, with special functions hosted in 2,450 sq ft of modern event space.
If this sounds like the perfect role for you, apply to be our IT Manager today!
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
IT Manager employer: W Edinburgh
W Hotels is an exceptional employer that fosters a vibrant and innovative work culture, encouraging employees to ignite their curiosity and expand their horizons. With world-class training and development opportunities, including leadership programmes and a generous holiday entitlement starting at 31 days, W Edinburgh offers a unique environment for personal and professional growth. Join a dynamic team in a stunning location that redefines luxury hospitality, where your contributions directly enhance guest experiences and employee satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land IT Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage with professionals on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching W Hotels and understanding their culture. Familiarise yourself with their mission to 'Ignite Curiosity, Expand Worlds' so you can show how your skills align with their values during the interview.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements in previous roles.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace IT Manager
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how your passion for technology and hospitality aligns with our mission at W Hotels.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that matches the IT Manager role. We love seeing how your skills can contribute to our unique brand and culture!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills are easy to spot. Remember, less is often more!
Apply Through Our Website:Don’t forget to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at W Edinburgh.
How to prepare for a job interview at W Edinburgh
✨Know Your Tech Inside Out
As an IT Manager, you'll need to demonstrate a solid understanding of technology systems. Brush up on the latest trends in hotel technology and be ready to discuss how you can implement innovative solutions at W Hotels.
✨Showcase Your Organisational Skills
W Hotels values detail-oriented individuals. Prepare examples from your past experiences where your organisational skills made a significant impact. Think about how you managed multiple projects or streamlined processes.
✨Communicate with Confidence
Sophisticated communication is key for this role. Practice explaining complex technical concepts in simple terms. You might be asked to train staff or consult with other departments, so being clear and approachable is essential.
✨Embrace the W Culture
Familiarise yourself with W Hotels' mission to 'Ignite Curiosity, Expand Worlds'. Be prepared to discuss how your personal values align with their culture of innovation and luxury. Show them you're not just looking for a job, but a place where you can thrive and contribute.
