At a Glance
- Tasks: Respond to customer enquiries and build strong relationships with clients.
- Company: Join a respected carton-manufacturing company with over 60 years of experience.
- Benefits: Starting salary of £25,000+, structured salary banding, and bank holidays off.
- Other info: Friendly team environment with opportunities for personal development and progression.
- Why this job: Gain valuable experience in customer service and develop your skills with ongoing training.
- Qualifications: Strong admin skills, friendly phone manner, and knowledge of Microsoft Word and Excel.
The predicted salary is between 26325 - 32175 £ per year.
What you’ll be doing:
- Responding to customer enquiries by telephone and email
- Supporting and developing relationships with new and existing customers
- Working with other departments to resolve problems and improve the customer experience
- Managing multiple enquiries and administrative tasks accurately
- Using our bespoke systems to maintain customer information
What we’re looking for:
- Strong administrative skills and attention to detail
- A confident, friendly telephone manner
- A working knowledge of Microsoft Word and Excel
- The ability to manage competing priorities while maintaining accuracy
- A reliable, flexible and collaborative approach
- A genuine interest in building positive customer relationships
You’ll receive ongoing training on our bespoke software, products and industry. This will include group learning and one-to-one coaching to help you develop confidently in the role.
What we offer:
- Starting salary: £25,000+ depending on experience
- Structured salary banding
- Monday-to-Friday working, with no weekends
- Bank holidays off
- Ongoing training and coaching
- Opportunities for personal development and progression
- Perkbox employee benefits
- A friendly and welcoming team
W E Roberts has more than 60 years of industry experience and employs over 170 people. From our Northfleet site, we have established a respected reputation within the carton-manufacturing industry. W E Roberts welcomes applications from suitably qualified candidates and is committed to providing an inclusive recruitment process.
Job Type: Full-time, Permanent
Pay: From £25,000.00 per year
Company pension
On-site parking
Ability to commute/relocate: Northfleet DA11 9AX: reliably commute or plan to relocate before starting work (preferred)
Experience: Customer service: 2 years (preferred)
Internal Sales Co-ordinator in Northfleet employer: W.E. Roberts Ltd
W E Roberts is an excellent employer, offering a supportive and friendly work environment where employees can thrive. With over 60 years of industry experience, we provide ongoing training and personal development opportunities, ensuring that our Internal Sales Co-ordinators are well-equipped to build positive customer relationships. Located in Northfleet, our team enjoys structured working hours, competitive salaries, and a range of employee benefits, making it a rewarding place to grow your career.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Co-ordinator in Northfleet
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Internal Sales Co-ordinator at W.E. Roberts Ltd, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including W.E. Roberts Ltd. Tailor your message to explain why you’re drawn to them and how you can contribute as a Internal Sales Co-ordinator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Internal Sales Co-ordinator in Northfleet
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for W.E. Roberts Ltd:When writing your cover letter, make sure to tailor your message specifically for W.E. Roberts Ltd. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at W.E. Roberts Ltd
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show W.E. Roberts Ltd that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show W.E. Roberts Ltd that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with W.E. Roberts Ltd’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
