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For Companies At a Glance
- Tasks: Engage with clients, promote freight services, and convert leads into active opportunities.
- Company: Fast-paced SME freight company with a collaborative team culture.
- Benefits: Competitive salary, hybrid work option, and growth opportunities.
- Why this job: Join a dynamic team and make an impact in the logistics industry.
- Qualifications: Experience in inside sales or account management, strong communication skills.
- Other info: Training provided and excellent career progression available.
The predicted salary is between 28000 - 42000 £ per year.
Our client is seeking a motivated and results-driven Inside Sales colleague to join our team. In this role, you will be responsible for generating new business from both inbound leads and re-engaging lapsed accounts. The ideal candidate will have inside sales or ops experience within freight forwarding, logistics, or transport services, with strong communication and relationship-building skills.
What We Offer
- Competitive salary: £35k DOE & Neg
- Hybrid option post probation
- Based TW15 or CM8
- Mon-Friday 9-5.30
- Opportunity to grow within a fast-paced SME freight company.
- Training on freight forwarding services and systems.
- A collaborative team environment with direct input into sales strategy.
Key Responsibilities
- Customer Engagement: Make outbound calls to potential and existing clients to promote freight services (air, sea, road, courier). Re-engage dormant or lapsed customers, focusing on win-back opportunities. Provide quotations via ops teams and/or rate requests, and follow-ups to secure bookings.
- Sales Support & Administration: Update customer records, and track activity. Collaborate with operations/customer service teams to ensure smooth onboarding of new clients.
- Performance & Reporting: Work towards individual sales targets (calls, meetings booked, new accounts opened, revenue).
Key Skills & Competencies
- Excellent telephone manner and communication skills (verbal and written).
- Ability to build rapport and convert cold leads into active opportunities.
- Strong organisational skills and attention to detail.
- Ability to work independently and manage time effectively.
- Commercial awareness of freight forwarding and logistics services.
Experience & Qualifications
- Prior experience in inside sales, telesales, or account management (ideally within freight forwarding, logistics, or transport).
- Knowledge of shipping modes (air, sea, road, courier) is highly desirable.
- Competence with Excel, and Outlook.
- GCSEs/A-levels (or equivalent); degree preferred but not essential.
KPIs & Targets
- Number of outbound calls/emails per week.
- Conversion of leads into qualified opportunities.
- Number of new accounts won per month/quarter.
- Revenue contribution from re-engaged or new customers.
Inside Freight Sales Coordinator in Ashford employer: Vzw Miss Unique
Contact Detail:
Vzw Miss Unique Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Freight Sales Coordinator in Ashford
✨Tip Number 1
Get to know the company inside out before your interview. Research their services, values, and recent news. This way, you can tailor your conversation and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll want to be able to confidently explain how your experience in inside sales or logistics makes you the perfect fit for the role. Keep it concise but impactful – think of it as your personal sales call!
✨Tip Number 3
Don’t underestimate the power of follow-ups. After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the position.
✨Tip Number 4
Leverage your network! Reach out to connections in the freight forwarding or logistics industry. They might have insights or even referrals that could give you an edge in landing that job. And remember, apply through our website for the best chance!
We think you need these skills to ace Inside Freight Sales Coordinator in Ashford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Inside Freight Sales Coordinator role. Highlight any relevant experience in inside sales or logistics, and don’t forget to showcase your communication skills and ability to build relationships.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about freight forwarding and how your skills align with the job. Keep it concise but engaging – we want to see your personality!
Showcase Your Achievements: When detailing your past roles, focus on your achievements rather than just duties. Did you exceed sales targets? Re-engage lapsed customers? We love to see numbers and results that demonstrate your impact!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Vzw Miss Unique
✨Know Your Freight Basics
Before the interview, brush up on your knowledge of freight forwarding and logistics. Understand the different shipping modes like air, sea, and road. This will not only show your interest in the role but also help you answer questions confidently.
✨Showcase Your Sales Skills
Prepare to discuss your previous inside sales or account management experiences. Think of specific examples where you successfully converted leads or re-engaged lapsed customers. Use metrics to highlight your achievements, as numbers speak volumes!
✨Practice Your Communication
Since strong communication skills are key for this role, practice articulating your thoughts clearly. You might want to do mock interviews with a friend or family member. Focus on maintaining a friendly tone while being professional—this is crucial for building rapport with potential clients.
✨Be Ready for Role-Play Scenarios
Expect some role-play during the interview where you might have to make a mock sales call. Prepare by thinking about how you would approach a cold lead. Highlight your ability to listen, ask questions, and tailor your pitch to meet the client's needs.
