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For Companies At a Glance
- Tasks: Support clients by installing and maintaining server, network, and storage hardware.
- Company: Join Vysiion, part of Exponential-e Group, a leader in tech solutions.
- Benefits: Enjoy a positive work culture, career growth, and competitive pay.
- Other info: Flexible shifts and opportunities to learn in a fast-paced environment.
- Why this job: Be part of a dynamic team that values innovation and customer engagement.
- Qualifications: No prior experience needed; just a passion for technology and teamwork.
The predicted salary is between 30000 - 40000 £ per year.
Vysiion, part of the larger Exponential-e Group, delivers bespoke solutions to private and public sector organisations, from the installation of fibre optic or microwave links for offshore windfarms to the provision of end-to-end ICT Managed Services. The Vysiion team has the knowledge, experience, and capability to provide a full technology consultancy and delivery solution with an emphasis on security. Vysiion offers an exciting and progressive work environment for those that want to join a technical service‑based business, with focus on exceptional customer engagement and support.
The culture at Vysiion is one that is positive, open, inclusive, and progressive. Staff have respect and loyalty, are passionate about all we do, and proud of what we achieve.
Job Description
Hours: Monday to Friday, varied shift pattern between the hours of 6am and 11pm + participation in the on‑call rota.
Overall purpose of the job: Responsible for providing customer support to our large and diverse client base ensuring Service Levels are maintained and the ticketing system is fully up to date.
Key responsibilities:
- Installation of server, network and storage hardware with associated cabling/patching.
- Perform cabling/patching duties of both copper and fibre for a variety of different client requirements.
- Decommission hardware and prepare for shipping whilst coordinating with third‑party couriers.
- Perform various remote hands duties within the Data Centres which include power cycling equipment, replacing failed hardware components, re‑seating network cards and testing cabling.
- Perform regular checks for network activity, firewall status and display errors through LED alerts or system monitoring tools.
- Perform audit work for clients’ cabling and hardware and produce supporting documentation.
- Work closely with both internal and external client teams to assist in diagnosis and resolution of incidents across a range of technologies.
- Act as an access host for visitors of our clients to their Data Centres.
- Maintain a professional and disciplined approach at all times when working within client Data Centres.
- Uphold adherence to ISO 9001, ISO 27001, ISO 20000.
Data Centre Technician employer: Vysiion Limited
Contact Detail:
Vysiion Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Centre Technician
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend tech meetups, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Data Centre Technician role.
✨Tip Number 2
Show off your skills! If you’ve got experience with server installations or cabling, don’t be shy about it. Create a portfolio or a personal project that highlights your technical abilities. This can really set you apart when chatting with potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to data centres. Think about scenarios where you’ve solved problems or improved processes. We want to see how you think on your feet and handle real-world challenges!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our team at Vysiion. So, get your application in and let’s chat!
We think you need these skills to ace Data Centre Technician
Some tips for your application 🫡
Show Your Technical Skills: When applying for the Data Centre Technician role, make sure to highlight your technical skills and experience. We want to see how you can contribute to our team, so don’t hold back on showcasing your knowledge of server, network, and storage hardware.
Tailor Your Application: Take a moment to tailor your application to Vysiion’s values and the job description. We love seeing candidates who understand our focus on exceptional customer engagement and support, so let us know how you fit into that picture!
Be Clear and Concise: Keep your application clear and concise. We appreciate straightforward communication, so avoid jargon unless it’s relevant. Make it easy for us to see why you’re the right fit for the role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Vysiion!
How to prepare for a job interview at Vysiion Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to server, network, and storage hardware. Be ready to discuss your experience with cabling and patching, as well as any specific technologies mentioned in the job description. This will show that you're not just a candidate, but someone who understands the core of what Vysiion does.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved technical issues in the past. Vysiion values exceptional customer engagement, so be ready to explain how you’ve maintained service levels and communicated effectively with clients during challenging situations.
✨Familiarise Yourself with ISO Standards
Since adherence to ISO 9001, ISO 27001, and ISO 20000 is crucial for this role, take some time to understand these standards. Being able to discuss how you’ve worked within these frameworks or how you would apply them in your role can set you apart from other candidates.
✨Emphasise Teamwork and Communication
Vysiion promotes a positive and inclusive culture, so highlight your ability to work collaboratively with both internal teams and external clients. Share experiences where you’ve successfully worked in a team to achieve a common goal, especially in fast-paced environments.