At a Glance
- Tasks: Install and test cutting-edge security systems like CCTV and access control.
- Company: Join Vysiion, a progressive tech company with a vibrant culture.
- Benefits: Enjoy free barista coffee, birthday leave, and comprehensive health cover.
- Other info: Participate in exciting events and employee initiatives for personal growth.
- Why this job: Make a real impact on critical services while working in a dynamic team.
- Qualifications: Technical knowledge in security systems and safety certifications required.
The predicted salary is between 30000 - 40000 £ per year.
Vysiion offers an exciting and progressive work environment for those that want to join a technical service-based business, with a focus on exceptional customer engagement and support. The culture at Vysiion is positive, open, inclusive, and progressive. Staff have respect and loyalty, are passionate about all we do, and proud of what we achieve.
Your new role:
- Installation & testing of CCTV, Intruder Detection systems & Access Control systems.
- Installation of floor mounted and wall mounted cabinets and various containment systems (i.e. conduit, tray work, basket & trunking).
- Installation and termination of various signal and power cables and testing.
- Testing of power and signal cables and recording results.
- Work closely with the Field Services Team Manager and other team members to ensure the success and profitability of the team.
What you’ll need to succeed:
- Technical knowledge and experience of deployment/installation of one or more disciplines such as CCTV, Access control, Intruder Detection, Wi-Fi, Electrical installations, etc.
- CSCS or equivalent safety passport.
- Conversant with MS Word/Excel/Project/Outlook & Databases.
What we offer:
- Involvement in varied projects that make a positive impact on critical services on a local and national level.
- Vibrant company culture with a wide range of events and social activities throughout the year.
- Range of employee initiatives including the green team, DE&I society, employee forum, women’s network and culture club.
- Dedicated Learning and Development team and access to a range of training, courses and certification support.
- Comprehensive benefits including on-site cafe with free barista coffee, birthday leave, charity leave, vitality health cover and holiday purchase scheme to gain an extra 5 days leave.
Field Services Engineer in Chippenham employer: Vysiion Limited
Vysiion Limited is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration in the field of Critical National Infrastructure. Employees benefit from comprehensive training and development opportunities, ensuring continuous growth while working on cutting-edge IT networking projects across the UK. With a strong commitment to service excellence and a supportive team environment, Vysiion stands out as a rewarding place for professionals seeking meaningful contributions to national infrastructure.
StudySmarter Expert Advice🤫
We think this is how you could land Field Services Engineer in Chippenham
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Vysiion Limited. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Vysiion Limited before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Field Services Engineer in Chippenham
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Vysiion Limited:Your cover letter is your chance to shine! Tell us why you want to work at Vysiion Limited specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Vysiion Limited!
How to prepare for a job interview at Vysiion Limited
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
