Vypr is a Manchester-based SaaS company seeking a Customer Success Manager for Small & Medium Size Customers. The role focuses on retaining customers, expanding accounts, and driving lifetime value by delivering proactive support and strategic guidance on the Vypr platform.
You will monitor usage, coordinate with the SMB Account Manager, onboard new clients within a week of contract start, and champion customer health with a data-driven approach across mid-market clients in a hybrid setup.
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Strategic Customer Success Manager SMB Growth | Hybrid UK in Manchester employer: Vyprclients
Vypr is an exceptional employer, offering a dynamic work environment in the heart of Manchester, where innovation meets collaboration. As a scale-up backed by Private Equity/Venture Capital, we provide our employees with unique growth opportunities and a chance to shape the future of our market-leading product intelligence platform. With a strong focus on employee well-being, including enhanced annual leave and a global benefits platform, we foster a culture that values both personal and professional development.
