Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage key customer relationships and drive commercial engagement for strategic accounts.
- Company: Vypr, a fast-growing SaaS company based in Manchester.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact on customer success and business growth.
- Qualifications: Experience in account management and strong communication skills.
- Other info: Be part of an innovative company with ambitious growth targets and limitless possibilities.
The predicted salary is between 60000 - 80000 £ per year.
Reports to: Strategic Customer Growth Lead
Location/work pattern: Hybrid working pattern including regular trips to the Manchester office (full week for initial training then up to twice per month) 9.00 – 5.30 Mon-Fri
Salary: Negotiable
What we do: Vypr is a Manchester-based SaaS company backed by Private Equity and Venture Capital. Our cutting-edge product intelligence platform delivers dependable consumer data, empowering manufacturers and retailers to understand customer preferences and streamline the development process, resulting in superior products brought to market more quickly. As a rapidly scaling business with ambitious growth targets, we have demonstrated strong product-market fit and are poised for accelerated expansion. By leveraging advanced new technologies, we are reinventing our product intelligence platform with limitless future possibilities, from personalization to AI-enhanced insights.
The Customer Growth Team at Vypr is dedicated to driving exceptional customer value via the effective delivery of both support (client success) and account management (renewal and expansion). These teams work closely together to ensure clients realize maximum value from Vypr's market-leading product intelligence platform. Our team builds enduring relationships with key stakeholders to ensure our customers achieve their business objectives while uncovering and converting upsell opportunities to drive revenue growth. We're looking for someone to be part of this dynamic, results-oriented team committed to driving customer retention, expansion and Life-time-value.
Things that you will do:
- Own the customer relationship overall.
- You will liaise with the economic buyer to drive overall commercial engagement.
- Understand the customers’ business objectives and translate them into the right contract that both meets the customer needs and delivers value to Vypr.
- Lead and run customer Quarterly Business Reviews with the customer (also attended by the Customer Success Manager) to demonstrate success and leverage commercial opportunities.
- Ensure the customer contract is fully delivered.
- Work closely with the Customer Success Manager to deliver value to both the customer and Vypr.
- Prepare, create and negotiate the commercial renewal agreement to ensure an increasing TCV.
- Create Account plans for specific accounts (as agreed with your line manager).
Account Director - Strategic Accounts employer: Vypr
Contact Detail:
Vypr Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director - Strategic Accounts
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or industry events. We all know that sometimes it’s not just what you know, but who you know that can get you in the door.
✨Tip Number 2
Prepare for those interviews! Research Vypr and understand their product intelligence platform inside out. We want you to show how you can drive customer value and contribute to their ambitious growth targets.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way. It shows your enthusiasm and keeps you fresh in their minds. We love seeing candidates who are proactive!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for passionate individuals ready to join our dynamic team.
We think you need these skills to ace Account Director - Strategic Accounts
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining our team and contributing to our mission at Vypr.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the Account Director role. We love seeing how your background fits with our goals and values, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Remember, less is often more!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Vypr
✨Know Your Stuff
Before the interview, dive deep into Vypr's product intelligence platform. Understand how it works and its benefits for manufacturers and retailers. This knowledge will help you demonstrate your ability to translate customer needs into value for the company.
✨Showcase Your Relationship Skills
As an Account Director, building relationships is key. Prepare examples of how you've successfully managed client relationships in the past. Highlight your experience in driving customer retention and expansion, as this aligns perfectly with what Vypr is looking for.
✨Prepare for Business Reviews
Since you'll be leading Quarterly Business Reviews, think about how you would structure these meetings. Be ready to discuss how you would demonstrate success and leverage commercial opportunities during these reviews, showcasing your strategic thinking.
✨Be Ready to Negotiate
Negotiation skills are crucial for this role. Brush up on your negotiation techniques and prepare to discuss how you've successfully negotiated contracts in the past. This will show that you can create agreements that benefit both the customer and Vypr.