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For Companies At a Glance
- Tasks: Lead the commercial strategy for Motor Claims and drive outstanding performance.
- Company: Join Hastings Group, a forward-thinking and inclusive employer.
- Benefits: Enjoy a competitive salary, flexible working, and generous annual leave.
- Why this job: Shape the future of Motor Claims while inspiring a high-performing team.
- Qualifications: Experience in commercial strategy and strong analytical skills required.
- Other info: Be part of a dynamic environment with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Location: Bexhill or Leicester (Hybrid)
Employment type: Full‑time
Role Overview
Reporting to the Director of Commercial, you will be responsible for setting, managing, and executing the commercial strategy for Motor Claims (Policyholder). You will define and lead a forward‑thinking, data‑driven approach that ensures fair and accurate settlements, maximises commercial outcomes, and drives sustainable value. As a key member of the Commercial Claims senior leadership team, you’ll lead a high‑performing Commercial team and contribute to shaping the broader Claims strategy.
Key Responsibilities
- Set and lead the strategy for Motor Claims, ensuring we pay the right amount on every claim and deliver outstanding commercial performance while playing a senior leadership role in shaping and delivering the Motor Claims and Claims function strategy.
- Lead forecasting and budgeting activity, setting and managing multi‑year plans and trading performance, and regularly reporting progress and updates.
- Own the commercial performance of Motor Claims; track key metrics, generate insight, and take agile action to meet objectives and identify and prioritise performance improvement opportunities, collaborating across teams to secure resources and deliver results.
- Stay ahead of regulatory, market and competitor developments, assessing potential impacts and proactively shaping strategies, including negotiating bilateral deals where relevant.
- Develop business cases for strategic investment in capabilities such as analytics, automation, and business transformation.
- Build and maintain strong relationships with cross‑functional stakeholders to ensure alignment and delivery of commercial outcomes.
- Collaborate closely with operational teams to monitor, manage and enhance the end‑to‑end Motor Claims journey, including third‑party claims.
- Inspire, coach, and lead the Commercial team to execute day‑to‑day objectives while driving long‑term strategic goals.
Essential Skills & Experience
- Significant knowledge of strategy, including a firm understanding of Claims and Risk Management principles and practices.
- Strategic thinker – able to set a vision to gain and maintain a competitive advantage.
- Expertise in Motor Claims (Policyholder) is desirable but not essential.
- Proven experience in commercial strategy, ideally within financial services, insurance, consulting, or related sectors.
- Strong analytical and performance management skills, with the ability to translate complex data into actionable insights and inspiring communication.
- Exceptional commercial acumen, comfortable with the mechanics of the P&L and key drivers of claims performance.
- Demonstrated success in building, coaching, and inspiring high‑performing teams.
- Collaborative, hands‑on, and delivery‑focused approach with a growth mindset.
The Interview Process
- Recruiter screening call
- Initial interview with hiring leader
- Second interview with hiring leader's leader including case study
Benefits
- Competitive salary and ÂŁ6k car allowance.
- Flexible hybrid working – discuss with recruiter.
- Annual 4Cs performance bonus.
- Private medical insurance and life assurance cover (4Ă— salary), income protection at no extra cost, matched pension contributions up to 10%.
- Health‑care cash‑back plans, dental plans, discounted health assessments, cycle‑to‑work and tech schemes, discounted and free onsite facilities, social events and more.
- 27 days annual leave plus bank holidays, with option to buy or sell one week.
Equal Opportunity
Hastings Group is an equal opportunities employer. We welcome applications from all suitably skilled persons regardless of gender, age, race, disability, ethnic background, religion or belief, sexual orientation, gender reassignment or marital/family status. We undertake a standard reference and credit/criminal record checks.
Other
Regrettably we are unable to offer sponsorship for this role.
Head of Commercial employer: Vxplore
Contact Detail:
Vxplore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Commercial
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their commercial strategy and think about how your experience aligns with their goals. We want you to walk in feeling confident and ready to impress!
✨Tip Number 3
Practice makes perfect! Get a friend or mentor to do mock interviews with you. This will help you articulate your thoughts clearly and give you a chance to refine your answers. We’re all about being prepared when it comes to landing that role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged. Let’s get you on the right track to securing that Head of Commercial position!
We think you need these skills to ace Head of Commercial
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Head of Commercial role. Highlight your experience in commercial strategy and any relevant knowledge of Motor Claims. We want to see how your skills align with our needs!
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Use specific examples that demonstrate your strategic thinking and ability to drive commercial outcomes. We love seeing how you’ve made a difference in previous roles.
Be Data-Driven: Since this role involves a lot of data analysis, make sure to mention your analytical skills. Talk about how you've used data to inform decisions and improve performance. We’re all about that data-driven approach here at StudySmarter!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Vxplore
✨Know Your Commercial Strategy
Before the interview, dive deep into the company's commercial strategy, especially regarding Motor Claims. Understand their approach to fair settlements and how they maximise outcomes. This will help you articulate how your experience aligns with their goals.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples where you've used data to drive decisions. Highlight your ability to translate complex data into actionable insights, as this is crucial for the role. Bring along metrics or case studies that demonstrate your analytical prowess.
✨Demonstrate Leadership Experience
Be ready to share stories about how you've built and inspired high-performing teams. Discuss your coaching style and how you've led teams to achieve both short-term objectives and long-term strategic goals. This will show your fit for a senior leadership position.
✨Stay Ahead of Industry Trends
Research current trends in the insurance and claims industry, particularly around regulatory changes and market developments. Be prepared to discuss how these trends could impact the company and suggest proactive strategies to address them.
