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- Tasks: Lead the execution of our Home Claims commercial strategy and drive performance improvements.
- Company: Join Hastings Direct, a digital insurance provider aiming to be the best in the UK market.
- Benefits: Enjoy flexible working, competitive bonuses, private medical insurance, and 27 days annual leave.
- Why this job: Be part of a dynamic team focused on innovation and making a real impact in the insurance industry.
- Qualifications: Experience in delivering commercial initiatives in regulated settings, with strong analytical and communication skills.
- Other info: We promote inclusivity and welcome diverse applicants; adjustments are available throughout the recruitment process.
The predicted salary is between 36000 - 60000 £ per year.
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Join to apply for the Commercial Strategy Manager – Home Claims role at Vxplore
3 weeks ago Be among the first 25 applicants
Join to apply for the Commercial Strategy Manager – Home Claims role at Vxplore
Location – Leicester, London or Bexhill- Hybrid
Welcome to Hastings Direct – From our Group HR Director Pam Angel
We\’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We\’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We\’re proud of the journey we\’re on as a company and know that our continued success will rely on the contribution of our talented colleagues.
We provide insurance for over three million customers, but we know there\’s even bigger opportunity out there. The fact you\’re now reading this job advert means we\’ve tempted you to find out more about – we really hope you like what you see, and you\’ll join us to share in the success of the exciting chapter that lies ahead.
We understand some people may not apply for jobs unless they feel they tick every box. If you\’re excited about joining us and think you have some of what we\’re looking for, even if you\’re not 100% sure we would love to hear from you.
Role Overview
As one of our Commercial Managers in Home Claims, you\’ll be delivering the execution of our commercial and trading strategy. You\’ll work with both internal and external stakeholders to deliver bold and ambitious targets, supporting our transformation into a market leading Home Claims function. This role will focus on all aspects of the Home Claims strategy.
Job details – you\’ll need to have demonstrable experience in:
- Supporting the delivery of our Home Claims strategy to maximise commercial outcomes
- Driving data led performance improvement opportunities, working across the Hastings Direct matrix (e.g. Commercial, SRM, In-House Surveyors, Operations, Audit etc.) and external suppliers to prioritise, secure resource and deliver outcomes as appropriate
- Managing contractual relationships with external suppliers to achieve great commercial and customer outcomes
- Managing risk and business continuity with business area, developing appropriate strategies to mitigate threats
- Owning the commercial performance of a key component of Home Claims
- Identifying trading performance improvement opportunities
Essential Skills We Would Love You To Have
- Demonstrable experience of delivering commercial initiatives in a regulated setting (financial services, insurance, utilities etc.) with home claims knowledge being highly desirable for at least one of our vacant positions
- Strong and demonstrable commercial aptitude combined with analytical capability – able to translate complex data and concepts into a logical and structured fashion, and articulate these concepts clearly and effectively
- Excellent communication skills (written and verbal) with experience in presenting and influencing senior stakeholders, both internally and externally
The interview process
Our Interview Process Involves The Below
- Recruiter screening call
- 1st stage intro call with hiring leader
- 2nd stage interview with hiring leader and peer, involving a case study
As a Disability Confident employer, we\’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you\’re applying for a job with us, you\’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website.
Regrettably we are unable to offer sponsorship for this role.
Benefits: in addition to a competitive salary and £5k car allowance you will also receive
Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail
Competitive bonus scheme – all colleagues are eligible for our annual 4Cs performance bonus
Physical wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen
Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support
Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs
There\’s more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more .
Join us and you\’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you\’ll be helping to drive our growth, so in return, we\’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we\’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.
Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.
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Commercial Strategy Manager - Home Claims employer: Vxplore
Contact Detail:
Vxplore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Strategy Manager - Home Claims
✨Tip Number 1
Familiarise yourself with Hastings Direct's 4Cs culture. Understanding their focus on colleagues, customers, company, and community will help you align your responses during interviews and demonstrate that you share their values.
✨Tip Number 2
Prepare to discuss specific examples of how you've driven data-led performance improvements in previous roles. This will showcase your analytical capabilities and commercial aptitude, which are crucial for the Commercial Strategy Manager position.
✨Tip Number 3
Research the current trends and challenges in the home claims sector. Being knowledgeable about the industry will allow you to engage in meaningful conversations with interviewers and demonstrate your commitment to the role.
✨Tip Number 4
Practice your presentation skills, as you'll need to influence senior stakeholders. Consider preparing a mock case study to present, which will help you feel more confident during the second stage of the interview process.
We think you need these skills to ace Commercial Strategy Manager - Home Claims
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in commercial strategy and home claims. Use specific examples that demonstrate your ability to deliver commercial initiatives in a regulated setting.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your skills align with their goals, particularly in driving data-led performance improvements and managing supplier relationships.
Highlight Communication Skills: Since excellent communication is essential for this role, provide examples of how you've effectively presented to senior stakeholders or influenced decisions in previous positions.
Prepare for the Interview Process: Familiarise yourself with the interview stages outlined in the job description. Be ready to discuss your experience in detail and prepare for the case study by reviewing relevant commercial strategies in the insurance sector.
How to prepare for a job interview at Vxplore
✨Understand the Home Claims Strategy
Make sure you have a solid grasp of the company's Home Claims strategy. Familiarise yourself with their goals and how your experience aligns with their objectives. This will help you articulate how you can contribute to their ambitious targets.
✨Showcase Your Data Skills
Since the role involves driving data-led performance improvements, be prepared to discuss your analytical capabilities. Bring examples of how you've used data to influence decisions or improve outcomes in previous roles.
✨Prepare for Stakeholder Engagement
The position requires excellent communication skills, especially when dealing with senior stakeholders. Think of instances where you've successfully influenced or presented to senior management, and be ready to share these experiences.
✨Demonstrate Commercial Acumen
Highlight your experience in delivering commercial initiatives within regulated environments. Be ready to discuss specific examples that showcase your ability to manage contracts and drive commercial performance effectively.
