Front of House Assistant - Hospitality in Bristol

Are you someone who takes pride in creating an exceptional first impression? We are looking for a professional and welcoming Front of House Assistant with a hospitality focus to join our team in Bristol. As the first point of contact for visitors and callers, you will play a key role in representing VWV, offering a warm, friendly, and professional welcome to everyone who steps through our doors or gets in touch.

As a Front of House Assistant, you will play a key role in creating a welcoming and professional environment. Your day-to-day tasks will include:

• Processing and confirming meeting room bookings
• Setting up and managing meeting spaces
• Ensuring hospitality areas are clean, tidy, and well-stocked with refreshments
• Supporting the hosting of events by greeting guests and assisting with IT queries
• Handling incoming deliveries and raising any concerns where appropriate
• Carrying out other reasonable tasks as directed by your Team Lead or Manager

This role is ideal for someone who genuinely enjoys the hospitality side of front-of-house work and takes pride in delivering great service. Please note that there is an expectation for flexibility, with some early starts and evening finishes required to support events and business needs.

In return for your hard work and dedication, you will be part of a welcoming and supportive team where your role really matters. You will be working in a professional environment where high standards are valued, and you will be encouraged to bring your best self to work every day.

You are someone who naturally puts people at ease, with a positive attitude and a genuine desire to help others. You have worked in a hospitality or front of house role before, so you know what great service looks like – and you take real pride in delivering it every time. You are a strong communicator, well presented, and comfortable juggling a few things at once without getting flustered. You are happy using Microsoft Office and email, and you are quick to learn new systems. Most of all, you are a team player who brings energy, enthusiasm, and a can-do approach to whatever the day brings.

If you are looking for a role where you can make a real difference every day – and be part of a supportive, professional team – we would love to hear from you.

Whilst as a firm we do offer a hybrid working model, there are some roles that require 100% office attendance due to business need. As a Front of House Assistant, you will be expected to be based in our Bristol office Monday - Friday.

We are known for our friendly and welcoming culture where teamwork and collaboration is key. There is no pigeon-holing or glass ceilings here, just a professional yet relaxed culture where you can be yourself. Here at VWV, we can offer an exciting array of benefits and are passionate about creating an inclusive workplace that promotes and values diversity. We are striving to create an environment where everyone, regardless of background, can reach their full potential.

If you require any special adjustments to be made in order to be considered for this vacancy, please call our recruiter as we are happy to make the necessary adjustments and allowances.

All you need to do is click on the 'Apply Now' button to attach your CV and a short covering letter explaining why you think this role is the opportunity for you.

We are in a period of exclusive direct sourcing for this role and are not accepting applications from agencies. We politely request therefore that you do not send candidates through. Any named or anonymised profile or CV sent to us will be deemed an unsolicited approach and treated as a gift.