Sample Dispatch Technician in Stevenage

We are partnering with a key player in the life sciences sector, offering an exciting opportunity for a Sample Dispatch Technician to join a highly regulated scientific operations environment. This role focuses on the global shipment of R&D samples, ensuring all materials—biological, chemical, or radioactive—are handled, prepared, and shipped in full compliance with international transport and regulatory requirements. As a Sample Dispatch Technician, you will be responsible for the end‑to‑end coordination of sample shipments globally, ensuring accuracy, compliance, and efficiency across all dispatch activities.

Responsibilities

• Receive, accept, store, and manage samples, ensuring accurate documentation and compliance with Dangerous Goods and transport regulations.
• Prepare and dispatch shipments in line with IATA, ADR, IMDG, GMP, GLP, and SHE standards.
• Complete, reconcile, and maintain complex shipment documentation in line with regulatory requirements.
• Ensure all shipment documentation and authorisations (e.g. import licences, Certificates of Analysis) are obtained in a timely manner.
• Coordinate daily operational workloads and ensure service delivery meets SLAs and contractual obligations.
• Maintain strong awareness of relevant regulations and ensure compliance across all activities.
• Monitor and manage materials requiring special handling, including hazardous and temperature‑sensitive shipments.
• Maintain accurate inventory records and ensure availability of products, components, and consumables.
• Identify and drive process improvements to enhance efficiency, flexibility, and compliance.
• Act as a point of contact for internal teams, external stakeholders, and customers regarding sample dispatch queries.
• Liaise with government bodies, suppliers, and logistics partners to resolve complex shipment issues.
• Support audits, inspections, and regulatory readiness activities.
• Contribute to cross‑functional projects and continuous improvement initiatives.
• Assist with training and onboarding of new team members.
• Ensure all operational activities are performed accurately, on time, and in line with GMP/GLP standards.

Qualifications

• Scientific degree or equivalent experience within a laboratory, logistics, or regulated environment.
• Experience in shipping Dangerous Goods (IATA, ADR, IMDG) is highly desirable.
• Strong knowledge of Dangerous Goods regulations and Known Consignor requirements.
• Understanding of GMP and GLP environments and compliance standards.
• Experience handling complex documentation and working within regulated frameworks.
• Ability to manage multiple priorities and coordinate operational workloads effectively.
• Strong attention to detail and commitment to accuracy and compliance.
• Effective communication skills and ability to work collaboratively with internal and external stakeholders.
• Customer‑focused mindset with strong problem‑solving ability.
• Familiarity with inventory systems, logistics processes, and sample tracking systems.
• Exposure to continuous improvement or lean processes is advantageous.
• Self‑motivated, organised, and capable of working in a fast‑paced environment.

Avantor is proud to be an equal opportunity employer.

Benefits

• Competitive salary.
• Bonus scheme.
• Pension scheme.
• 25 days annual leave + 1 extra day for your birthday.
• Opportunity to join a growing organisation in the life sciences sector.