At a Glance
- Tasks: Manage and optimise insurance products while ensuring compliance and performance.
- Company: Join a leading insurance provider with a commitment to inclusivity and development.
- Benefits: Enjoy a competitive salary, bonus potential, and extensive benefits from day one.
- Other info: Hybrid working model with opportunities for professional growth and learning.
- Why this job: Make a real impact in the insurance industry while developing your career.
- Qualifications: Experience in insurance management and strong leadership skills required.
The predicted salary is between 58732 - 58732 £ per year.
About the Role
Salary: From £58,732 pa dependent on experience
Location: Milton Keynes
Hybrid Working: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office; however flexibility is expected to meet the needs of the business and the role.
Hours / Contract type: Full time fixed term contract until 1/7/2027
Closing Date: 5/6/2026. We reserve the right to close the advert earlier if we receive a high volume of applications.
We’re looking for an Insurance Business Manager who will take responsibility for the management and performance of our insurance products. VWFS offers a wide range of products including insurance and warranty. In this high paced, technical role, you’ll be instrumental in ensuring our products are performing well, while also being compliant.
What You’ll Be Doing
- You’ll use your technical expertise to provide insight and support to colleagues as the product SME.
- Relationship management of 3rd‑party suppliers; you’ll conduct performance reviews and be the main point of contact.
- Ensure appropriate contracts are in place with suppliers, and work with Legal to create new contracts, amendments and renewals.
- You’ll lead product review meetings, ensure products remain compliant, participate in internal committees, procedure reviews and audit participation.
- Be responsible for reporting and forecasting, reviewing MI accuracy and measuring performance against plan.
- Lead on our planning round and reforecasting and reconcile income.
- Ensure excellent quality for our customers through regular call listening, claim and complaint reviews.
- Support the product Channel Manager to deliver change to existing products and be involved in project work for new initiatives.
What You’ll Bring
- You’ll be an experienced Insurance Business Manager with an excellent working knowledge of the insurance industry gained through a variety of technical, development and operational roles.
- You’ll have strong leadership skills that enable you to engage, motivate, develop and inspire suppliers to perform at their best.
Essential Experience & Skills
- Experience of supplier management, dealing with contracts, management information analysis, forecasting, drafting procedures and delivering business updates to senior management.
- ACII qualified or progressing towards this qualification.
- Commercial awareness and knowledge of compliance requirements including Consumer Duty and GDPR.
- Excellent communication skills tailored to all audiences.
- Impactful influencer and negotiator with good problem‑solving skills.
- Confidence with Excel, PowerPoint and Word at a minimum intermediate level.
Benefits
- Bonus: Discretionary 10% on‑target bonus (based on personal and group company performance).
- Pension: Employer contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution.
- Car schemes: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance, or Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member.
- Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers, access to Care Concierge (a service to support carers of adults), and other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions).
- Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and, during our annual benefit window, you can purchase critical illness cover and dental cover, so you can select the benefits that matter to you.
- We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform and a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career.
- We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work.
Equal Opportunity
VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us; we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team.
This role does not meet the UKVI's criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.
Insurance Product & Performance Manager (Hybrid) in Milton Keynes employer: VWFS
At VWFS, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Milton Keynes that fosters professional growth and development. Our hybrid working model promotes flexibility while ensuring a collaborative culture, and our comprehensive benefits package, including a discretionary bonus, generous pension contributions, and access to private medical insurance, reflects our commitment to employee well-being. Join us to be part of a diverse team that values inclusivity and empowers you to thrive in your career as an Insurance Product & Performance Manager.
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Product & Performance Manager (Hybrid) in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for opportunities. A friendly chat can lead to insider info about roles that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their insurance offerings and think about how your experience aligns with their needs. This will help you stand out as a candidate who’s genuinely interested.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in supplier management, compliance, and performance analysis make you the perfect fit for the Insurance Product & Performance Manager role. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Insurance Product & Performance Manager (Hybrid) in Milton Keynes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your insurance industry knowledge and any relevant supplier management experience to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Insurance Product & Performance Manager role. Share specific examples of your leadership skills and how you've influenced performance in previous roles.
Showcase Your Technical Skills:Since this role requires strong technical expertise, don’t forget to mention your proficiency with Excel, PowerPoint, and Word. If you have experience with compliance requirements like Consumer Duty and GDPR, make that clear!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at VWFS
✨Know Your Insurance Inside Out
Make sure you brush up on your knowledge of the insurance industry, especially the products and compliance requirements mentioned in the job description. Being able to discuss Consumer Duty and GDPR confidently will show that you're not just familiar with the basics but are also ready to dive into the specifics.
✨Showcase Your Supplier Management Skills
Prepare examples of how you've successfully managed supplier relationships in the past. Think about specific challenges you faced, how you negotiated contracts, and the outcomes of those interactions. This will demonstrate your ability to be the main point of contact and lead performance reviews effectively.
✨Excel at Excel
Since the role requires confidence with Excel, make sure you're comfortable with data analysis and reporting. Brush up on your skills, especially if you can showcase any previous work where you used Excel for forecasting or management information analysis. Bring along examples if possible!
✨Practice Your Communication Skills
Given the need for excellent communication tailored to all audiences, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend or family member, focusing on how you would explain complex insurance concepts to someone without a technical background.
