At a Glance
- Tasks: Manage and optimise insurance products while ensuring compliance and performance.
- Company: Join a leading insurance provider with a commitment to inclusivity and development.
- Benefits: Enjoy a competitive salary, bonus potential, and extensive benefits including private medical insurance.
- Other info: Hybrid working model with opportunities for professional growth and mentoring.
- Why this job: Make a real impact in the insurance industry while developing your skills in a dynamic environment.
- Qualifications: Experience in insurance management and strong leadership skills are essential.
The predicted salary is between 58732 - 58732 £ per year.
About the Role
Salary: From £58,732 pa dependent on experience
Location: Milton Keynes
Hybrid Working: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office; however flexibility is expected to meet the needs of the business and the role.
Hours / Contract type: Full time fixed term contract until 1/7/2027
Closing Date: 5/6/2026. We reserve the right to close the advert earlier if we receive a high volume of applications.
We’re looking for an Insurance Business Manager who will take responsibility for the management and performance of our insurance products. VWFS offers a wide range of products including insurance and warranty. In this high paced, technical role, you’ll be instrumental in ensuring our products are performing well, while also being compliant.
What You’ll Be Doing
- You’ll use your technical expertise to provide insight and support to colleagues as the product SME.
- Relationship management of 3rd-party suppliers; you’ll conduct performance reviews and be the main point of contact.
- Ensure appropriate contracts are in place with suppliers, and work with Legal to create new contracts, amendments and renewals.
- You’ll lead product review meetings, ensure products remain compliant, participate in internal committees, procedure reviews and audit participation.
- Be responsible for reporting and forecasting, reviewing MI accuracy and measuring performance against plan.
- Lead on our planning round and reforecasting and reconcile income.
- Ensure excellent quality for our customers through regular call listening, claim and complaint reviews.
- Support the product Channel Manager to deliver change to existing products and be involved in project work for new initiatives.
What You’ll Bring
- You’ll be an experienced Insurance Business Manager with an excellent working knowledge of the insurance industry gained through a variety of technical, development and operational roles.
- You’ll have strong leadership skills that enable you to engage, motivate, develop and inspire suppliers to perform at their best.
Essential Experience & Skills
- Experience of supplier management, dealing with contracts, management information analysis, forecasting, drafting procedures and delivering business updates to senior management.
- ACII qualified or progressing towards this qualification.
- Commercial awareness and knowledge of compliance requirements including Consumer Duty and GDPR.
- Excellent communication skills tailored to all audiences.
- Impactful influencer and negotiator with good problem-solving skills.
- Confidence with Excel, PowerPoint and Word at a minimum intermediate level.
Benefits
- Bonus: Discretionary 10% on-target bonus (based on personal and group company performance).
- Pension: Employer contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution.
- Car schemes: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance, or Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member.
- Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers, access to Care Concierge (a service to support carers of adults), and other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions).
- Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and, during our annual benefit window, you can purchase critical illness cover and dental cover, so you can select the benefits that matter to you.
- We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform and a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work.
Equal Opportunity
VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us; we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team.
This role does not meet the UKVI's criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.
Insurance Product & Performance Manager (Hybrid) employer: VWFS
At VWFS, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Milton Keynes that fosters professional growth and development. Our commitment to employee well-being is reflected in our comprehensive benefits package, including a generous pension scheme, discretionary bonuses, and access to private medical insurance. With a strong focus on diversity and inclusion, we empower our employees to thrive while providing opportunities for continuous learning and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Product & Performance Manager (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the hunt for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Familiarise yourself with their insurance offerings and think about how your experience aligns with their needs. This will help you stand out as a knowledgeable candidate.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in supplier management, compliance, and performance analysis make you the perfect fit for the Insurance Product & Performance Manager role. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Insurance Product & Performance Manager (Hybrid)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Insurance Product & Performance Manager role. Highlight your relevant experience in supplier management, compliance, and performance analysis. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your achievements in the insurance industry and how they relate to the responsibilities outlined in the job description.
Show Off Your Technical Skills:Since this role requires strong technical expertise, don’t forget to mention your proficiency with Excel, PowerPoint, and Word. If you have any experience with data analysis or reporting tools, make sure to include that too!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at VWFS
✨Know Your Insurance Stuff
Make sure you brush up on your knowledge of the insurance industry, especially around compliance and performance metrics. Be ready to discuss how your technical expertise can help improve product performance and ensure compliance.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership abilities, particularly in managing supplier relationships and motivating teams. Think about times when you've successfully influenced others or resolved conflicts.
✨Be Data Savvy
Since this role involves a lot of reporting and forecasting, be prepared to discuss your experience with management information analysis. Bring examples of how you've used Excel or other tools to measure performance and make data-driven decisions.
✨Practice Your Communication
You'll need to tailor your communication style to different audiences, so practice explaining complex concepts in simple terms. Consider how you would present updates to senior management or conduct performance reviews with suppliers.
