VWFS UK in Milton Keynes seeks a Speech Analytics Manager to lead our Genesys analytics and transform customer interaction data into actionable insight that improves outcomes and supports regulatory oversight.
You will partner with Compliance, Audit and product teams to translate business needs into platform enhancements, delivering dashboards that reveal trends, risks and improvement opportunities across Customer Operations and Fleet Operations.
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Strategic Speech Analytics Lead in Milton Keynes employer: Vwfs Uk
As a Commercial Development Manager in Milton Keynes, you will thrive in a dynamic work culture that prioritises innovation and collaboration. Our company offers competitive salaries, comprehensive benefits, and ample opportunities for professional growth, ensuring that you can make a meaningful impact while advancing your career in a supportive environment.