Service Advisor

Service Advisor

Full-Time 32400 - 39600 Β£ / year (est.) No working from home possible
V

At a Glance

  • Tasks: Assist customers with vehicle service needs and manage bookings in a friendly environment.
  • Company: Established independent business specialising in Volkswagen, Audi, SEAT, Cupra, and Skoda.
  • Benefits: Excellent pay, no weekend work, 22+ days holiday, and access to manufacturer training.
  • Other info: Enjoy a clean workspace and opportunities for professional growth.
  • Why this job: Join a supportive team focused on customer service and enjoy a stress-free work atmosphere.
  • Qualifications: Good knowledge of vehicle parts and strong communication skills.

The predicted salary is between 32400 - 39600 Β£ per year.

We have a vacancy for a Service Advisor looking to work in a less pressured environment for an established independent business, specialising in Volkswagen, Audi, SEAT, Cupra and Skoda products.

If you are interested in applying for this job, please make sure you meet the following requirements as listed below.

  • Working in our front-of-house reception duties include:
    • Checking in customers at the start of the day and confirming work requirements
    • Taking telephone bookings for future work
    • Looking up and ordering of parts
    • Production of customer invoices
    • Preparing job cards for future bookings
    • Explaining the work carried out and handing over the customer's vehicles

A good knowledge of vehicle parts and locations is key to this role.

In return we offer:

  • Excellent rates of pay
  • No weekend or Bank Holiday working
  • Minimum 22 days holiday plus all Bank Holidays
  • No productivity targets
  • Working with main dealer/factory equipment and access to all technical information
  • Clean and comfortable working conditions
  • Manufacturers' training courses available (Volkswagen Group Head Office, Milton Keynes)
  • Working with a highly experienced and customer focused team
  • Working for a privately owned business who prides themselves on customer service and providing the best working environment for our colleagues

Service Advisor employer: VWAuditec

Join our established independent business as a Service Advisor, where you will thrive in a supportive and less pressured environment. We prioritise employee well-being with excellent pay rates, generous holiday allowances, and no weekend or Bank Holiday shifts, all while providing access to top-notch training and a clean, comfortable workspace. Our commitment to customer service and team collaboration ensures that you will be part of a highly experienced group dedicated to excellence.

V

Contact Details:

VWAuditec Recruitment Team

We think you need these skills to ace Service Advisor

Customer Service Skills
Communication Skills
Knowledge of Vehicle Parts
Reception Duties
Telephone Booking Management
Invoice Production
Job Card Preparation