Service Advisor in Chelmsford

Service Advisor in Chelmsford

Chelmsford Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Assist customers with vehicle services and manage bookings in a friendly environment.
  • Company: Established independent business specialising in Volkswagen, Audi, SEAT, Cupra, and Skoda.
  • Benefits: Great pay, no weekend work, 22+ days holiday, and access to training courses.
  • Other info: Enjoy clean working conditions and no productivity targets.
  • Why this job: Join a supportive team and enjoy a stress-free work atmosphere.
  • Qualifications: Knowledge of vehicle parts and excellent customer service skills.

The predicted salary is between 31500 - 38500 Β£ per year.

We have a vacancy for a Service Advisor looking to work in a less pressured environment for an established independent business, specialising in Volkswagen, Audi, SEAT, Cupra and Skoda products.

Working in our front-of-house reception duties include:

  • Checking in customers at the start of the day and confirming work requirements
  • Taking telephone bookings for future work
  • Looking up and ordering of parts
  • Production of customer invoices
  • Preparing job cards for future bookings
  • Explaining the work carried out and handing over the customer's vehicles

A good knowledge of vehicle parts and locations is key to this role.

In return we offer:

  • Excellent rates of pay
  • No weekend or Bank Holiday working
  • Minimum 22 days holiday plus all Bank Holidays
  • No productivity targets
  • Working with main dealer/factory equipment and access to all technical information
  • Clean and comfortable working conditions
  • Manufacturers' training courses available (Volkswagen Group Head Office, Milton Keynes)
  • Working with a highly experienced and customer focused team
  • Working for a privately owned business who prides themselves on customer service and providing the best working environment for our colleagues

Service Advisor in Chelmsford employer: VWAuditec

Join our established independent business as a Service Advisor, where you will thrive in a supportive and less pressured environment. We prioritise employee well-being with excellent pay rates, generous holiday allowances, and no weekend or Bank Holiday shifts, all while providing access to top-notch training and a clean, comfortable workspace. Our commitment to customer service and team collaboration ensures that you will be part of a highly experienced group dedicated to excellence.

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Contact Details:

VWAuditec Recruitment Team

We think you need these skills to ace Service Advisor in Chelmsford

Communication Skills
Attention to Detail
Problem-Solving Skills
Adaptability
Time Management
Customer Service
Organisational Skills