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- Tasks: Be the face of the company, managing front-of-house and supporting events.
- Company: Join an established international investment firm with a collaborative vibe.
- Benefits: Competitive salary, bonus, pension contributions, and season ticket loans.
- Why this job: Make a real impact by creating a welcoming environment for visitors.
- Qualifications: Experience in reception roles and strong communication skills required.
- Other info: Dynamic office setting with opportunities for growth and development.
The predicted salary is between 28000 - 32000 £ per year.
An established, international investment firm that has an entrepreneurial and collegiate ethos is looking for an experienced customer service professional to join their team as Receptionist & Workplace Coordinator.
The Receptionist & Workplace Coordinator will be key to delivering an exceptional front‑of‑house experience and will ensure the smooth day‑to‑day running of Reception. This is a varied role, involving front of house and reception, workplace and facilities support, events and hospitality support, alongside some administration support.
Responsibilities will include (but are not limited to):
- Act as the first point of contact for all visitors, manage visitor registration and meeting room coordination
- Manage incoming calls, emails and general enquiries efficiently and professionally
- Support day‑to‑day facilities tasks and act as a key liaison for minor workplace issues e.g. printer issues, basic troubleshooting
- Coordinate logistics for internal office events
- Manage daily meeting room readiness
- Maintain reception and shared areas to a high standard
- Other ad‑hoc administrative support, as required
Candidate Specification:
- Prior experience in a reception / front of house role is essential; experience in a corporate setting is preferred
- Excellent verbal and written communication skills
- Organised and able to manage multiple priorities and tasks
- High attention to detail
- Professionalism and discretion
- Proficient in Microsoft Office/Google Workspace
Additional Information:
- Salary £35-38K, dependent on experience, plus a discretionary bonus
- West End location
- Fully office based. The hours will be on a rota of shifts from 8 - 6
- Excellent benefits, including discretionary annual bonus, pension contribution and season ticket loan
If you are an experienced Front of House professional looking for your next role, apply today!
Receptionist & Workplace Coordinator employer: VWA (Victoria Wall Associates)
Contact Detail:
VWA (Victoria Wall Associates) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist & Workplace Coordinator
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the firm’s ethos and values. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the role of Receptionist & Workplace Coordinator, especially your customer service skills.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a front-of-house role. Make sure you look professional and polished when you walk into the interview – it sets the tone for how you’ll represent the company.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist & Workplace Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous front of house roles and any relevant customer service experience to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you want to join our team and how your background aligns with the Receptionist & Workplace Coordinator role. Keep it professional but let your personality come through!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your written application is clear and concise. Avoid jargon and keep your language straightforward so we can see your professionalism right from the start.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at VWA (Victoria Wall Associates)
✨Know the Company Inside Out
Before your interview, do some homework on the investment firm. Understand their ethos, values, and recent news. This will not only impress them but also help you tailor your responses to align with their culture.
✨Showcase Your Customer Service Skills
As a Receptionist & Workplace Coordinator, your customer service skills are crucial. Prepare examples from your past experiences where you handled difficult situations or provided exceptional service. Be ready to discuss how you can create a welcoming atmosphere for visitors.
✨Demonstrate Organisational Skills
This role requires juggling multiple tasks. Bring up specific instances where you successfully managed competing priorities. You might even want to mention tools or methods you use to stay organised, like calendars or task management apps.
✨Practice Professional Communication
Since excellent verbal and written communication is key, practice articulating your thoughts clearly. You could even rehearse common interview questions with a friend or in front of a mirror to boost your confidence and ensure you come across as professional.