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For Companies At a Glance
- Tasks: Assist in creating exceptional client experiences and manage office tasks.
- Company: Dynamic serviced office firm in the heart of London.
- Benefits: Up to £26K salary, great perks, and a vibrant team culture.
- Why this job: Join a fast-paced environment and make a real impact on client satisfaction.
- Qualifications: Customer service experience and strong multitasking skills are a plus.
- Other info: Temp-to-perm role with clear career progression opportunities.
The predicted salary is between 20800 - 36400 £ per year.
Overview
Client Experience Assistant — Serviced Office Sector — Up to £26K — Central London — ASAP start — Temp-to-Perm — Fully Office-based — Full Time
The Client:
A leading flexible serviced office firm is looking for two bright and eager Client Experience Assistants to join their team. With locations around central London, it\’s a high-growth firm that expect exceptional client service!
Responsibilities
- Setting up, prepping and scheduling meetings and their dedicated rooms to ensure they are of an immaculate standard
- Assisting in managing wider office administrative tasks
- Support the design and customisation of our office spaces
- Organise and execute client events
- Identify areas for improvement and suggest enhancements to the client experience
Qualifications
- Experience in a customer service environment is beneficial and desired
- Working at a fast pace and with a high workload is a key part of this role, so it is important that you\\\’re able to think and act quickly and prioritise effectively
- Proactivity, excellent time management and strong initiative
- Ability to handle multiple tasks and prioritise effectively
- A warm, personable engaging team-player
Additional Details
- Hours: 9am – 6pm, 1-hour lunch
- Office-based
- Temp-to-Perm (initial c-month temp period)
- Salary: Up to £26k with excellent company benefits and an exciting team culture
- A fast and clear progression trajectory within the company given successful in the role
- Start: ASAP
If you are interested in this exciting opportunity please apply today!
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Client Experience Assistant employer: VWA (Victoria Wall Associates)
Contact Detail:
VWA (Victoria Wall Associates) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Experience Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the serviced office sector on LinkedIn or at local events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your personality! When you get an interview, let your warm and engaging nature shine through. They want a team player, so be yourself and connect with them.
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle multiple tasks or improve client experiences. Have some examples ready to show off your proactive side.
✨Tip Number 4
Don’t forget to follow up! After interviews, drop a quick thank-you note. It shows your enthusiasm and keeps you fresh in their minds. Plus, we love seeing candidates take initiative!
We think you need these skills to ace Client Experience Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and engaging. Remember, we’re looking for someone who can connect with clients, so show us how you’d do that in your application.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or office administration. We love seeing how your past roles have prepared you for this position, so be specific about your achievements and how they relate to the responsibilities listed in the job description.
Be Proactive: In your application, demonstrate your proactive nature. Share examples of how you've identified areas for improvement in previous roles or how you've taken the initiative to enhance client experiences. This will show us that you’re ready to jump in and make a difference!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and it helps us keep track of all applications. Plus, you’ll get to see more about our company culture and what we’re all about!
How to prepare for a job interview at VWA (Victoria Wall Associates)
✨Know the Company Inside Out
Before your interview, do some digging into the company’s values and culture. Understand their approach to client experience and think about how you can contribute to that. This will show your genuine interest and help you stand out.
✨Showcase Your Customer Service Skills
Since this role is all about client experience, be ready to share specific examples from your past where you’ve excelled in customer service. Highlight situations where you went above and beyond to meet client needs or improve their experience.
✨Demonstrate Your Organisational Skills
Given the fast-paced nature of the job, it’s crucial to illustrate your ability to manage multiple tasks effectively. Prepare to discuss how you prioritise your workload and any tools or methods you use to stay organised.
✨Be Proactive and Suggest Improvements
Think about potential areas for improvement in client experience that you could bring to the table. During the interview, don’t hesitate to suggest enhancements based on your insights. This shows initiative and a forward-thinking mindset.
