Receptionist in West End

A private equity firm based in the heart of the West End. Headcount in London is just under 100, with a highly collaborative, friendly and international work environment. This is a busy office and Receptionist role, so the successful person will be enthusiastic, proactive and able to act as the office lynchpin!

The Receptionist Role:

• Meeting and greeting all visitors, confirming the purpose of each visit, escorting guests to their meeting room and offering refreshments
• Managing bookings and diaries across all seven meeting rooms, resolving conflicts, and making sure rooms are clean, tidy and properly prepared ahead of meetings
• Issuing and managing passes for new joiners and leavers via their in-house system and keeping track of spare and lost passes
• Processing and uploading supplier invoices and maintaining accurate records
• Coordinating day-to-day supplier relationships, including the weekly team lunch catering, recycling, printer servicing and other office equipment
• Managing the relationship with the office cleaner, monitoring standards, and keeping cleaning supplies stocked
• Keeping the kitchen areas across both floors stocked and presentable
• Ad hoc duties – this is a role that keeps you on your feet and thinking quickly, plus reporting and following up on maintenance issues.

Required Skills and Experience:

• Excellent customer service and interpersonal skills, with a professional, friendly and approachable manner
• Ideally, some prior corporate office experience in a front of hours capacity however adjacent customer-facing experience will be considered (e.g. Cabin Crew, high-end hospitality)
• Proactive, adaptable and high energy – able to identify what needs doing without always waiting for direction
• Strong organisational skills, particularly around diary and meeting-room management, and comfortable with basic administrative/financial-processing tasks
• Confident communicating with senior stakeholders, visitors, suppliers and contractors
• Reliable and discreet, with strong ownership and follow-through
• Lovely Receptionist opportunity to join a genuinely friendly team!
• Core hours 8:30am – 5:30pm
• Able to commit to the late October/early November start for a full month of handover training – please note December is a key period for the business, so this would not suit someone with significant time off already booked over the festive period
• Salary up to c.35K depending on experience