At a Glance
- Tasks: Welcome guests, manage calls, and support office operations in a dynamic finance firm.
- Company: Exciting and forward-thinking finance firm based in King's Cross.
- Benefits: Earn up to £17p/h plus holiday pay, with flexible shift hours.
- Other info: Opportunity for 6-9 months with potential for growth and development.
- Why this job: Join a collaborative team and gain valuable experience in a corporate environment.
- Qualifications: Front of house experience and a proactive, tech-savvy attitude required.
The predicted salary is between 13 - 17 £ per hour.
Shifted hours, 8am-5pm or 9am-6pm
Up to £17p/h + holiday pay, based on experience
Fully office-based role
Start date: 3rd March
Duration: 6-9 months
About the Client:
A truly exciting finance firm based in King's Cross are looking for a temporary Receptionist to support the existing receptionist team for a duration of 6-9 months, starting on 3rd March. The business is forward-thinking, highly collaborative and continuing to grow worldwide.
About the Receptionist Role:
- Traditional receptionist responsibilities, including welcoming guests and creating a professional first impression.
- Managing a busy phone system.
- Arranging couriers.
- Distributing office post.
- Meeting room schedule management and checking supplies.
- Office management support, including facilities support and wider office operations.
Key Information:
The client is looking for someone who has existing front of house experience, ideally in a corporate setting. Most importantly, this person must have a proactive and enthusiastic nature and personality, willing to muck in and get involved in various areas of the role and business. You will also need to be tech-savvy, knowing how to work quickly using Microsoft shortcuts.
Hours are shifts, and will be either 8am-5pm or 9am-6pm, with an hour unpaid lunch break. Hourly rate is up to £17p/h + holiday pay, depending on experience. They would like this person to start on 3rd March and be in the role for 6-9 months; ideally the longer the better!
Please apply and get in touch if you're interested in this exciting opportunity!
Receptionist employer: VWA Ltd
Join a globally recognised automotive technology organisation that values its employees and fosters a collaborative work culture in the heart of London. With competitive pay, opportunities for professional growth, and a supportive environment, this temporary Office Supervisor role offers a chance to make a meaningful impact while enjoying a dynamic office atmosphere. Experience the benefits of working in a leading supplier to the automotive industry, where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at VWA Ltd. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like VWA Ltd before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to VWA Ltd:Your cover letter is your chance to shine! Tell us why you want to work at VWA Ltd specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at VWA Ltd!
How to prepare for a job interview at VWA Ltd
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
