At a Glance
- Tasks: Provide 1st line IT support and troubleshoot various systems and devices.
- Company: VVB Engineering, a leader in Mechanical and Electrical Installation services.
- Benefits: Gain hands-on experience, develop IT skills, and work in a dynamic environment.
- Other info: Opportunity for growth and learning in a fast-paced industry.
- Why this job: Join a supportive team and make a difference in tech across multiple sites.
- Qualifications: Experience in IT support and knowledge of networking and Office 365.
The predicted salary is between 36000 - 44000 £ per year.
VVB Engineering are Mechanical and Electrical Installation services for a variety of industries. An opportunity has arisen for an IT Administrator to support the IT Manager and external IT Support team, providing 1st line support to office and site locations. This position will be primarily based from our Head Office in Chelmsford, but will be expected to service the London office and a site location once a week.
Key Responsibilities
- Provide application support to SAP B1 users
- Provide support to mobile phone and iPhone users
- Provide application support to hosted and cloud-based systems
- Configuring and issuing new hardware to end users
- Device troubleshooting - Office 365 repair, Windows updates, driver updates, software package installation and removal, printing and scanning problems
- Work with the external IT support team to complete requests relating to the Active Directory
- Working with the external IT team, supporting the LAN/WAN/VPN and RDS
What We’re Looking For
- Previous experience within a similar position
- Previous experience supporting LAN, WAN, VPN and RDS
- Knowledge of Office 365, Active Directory, Windows 7, 8 and 10
- Educated to A level standard, or equivalent
- Excellent time management skills with the ability to work to tight deadlines
- Ability to communicate through various mediums at various levels
IT Support in Chelmsford employer: VVB Engineering
VVB Engineering is an exceptional employer that values its employees by fostering a collaborative and inclusive work culture. Located in the United Kingdom, we offer competitive benefits, continuous professional development opportunities, and a supportive environment that encourages growth and innovation. Join us to be part of a dynamic team dedicated to making a meaningful impact in the engineering sector.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support in Chelmsford
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what VVB Engineering values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges VVB Engineering might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at VVB Engineering!
✨Direct Apply to VVB Engineering
Let's not forget to apply directly through the VVB Engineering website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Support in Chelmsford
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at VVB Engineering.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at VVB Engineering. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at VVB Engineering
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
