At a Glance
- Tasks: Lead a dynamic retail team, creating unforgettable customer experiences and driving sales.
- Company: Vuori, a vibrant brand redefining athletic apparel with a casual twist.
- Benefits: Health insurance, pension scheme, generous discounts, and wellness benefits.
- Other info: Opportunity for career advancement in a supportive and inclusive workplace.
- Why this job: Join a fun, energetic environment that inspires personal growth and creativity.
- Qualifications: Strong leadership, customer service skills, and ability to thrive in a fast-paced setting.
The predicted salary is between 36000 - 60000 £ per year.
Vuori is re‐defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose...while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success.
The role of Retail Store Manager at Vuori is to lead the retail sales team by example, forging connections with customers while communicating Vuori's brand values through insightful product knowledge and a happy, optimistic outlook. Also, encouraging the team on how to maintain Vuori's standards in retail sales and customer experiences.
- Create an unforgettable customer experience
- Works with the sales team to ensure each customer receives the best experience possible.
- Takes ownership of the sales floor and sales team to ensure customer experience is the first priority.
- Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit.
- Forge lasting relationships with customers by contacting them to follow up on purchases, new product and replenishment and invite them to upcoming events.
- Be knowledgeable on what's new and what's selling well and shares with both the customer and team.
Be the business
- Motivates sales team and achieve sales goals in a team-based commission environment.
- Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
- Leads the team in the completion of projects while keeping the focus on customer experience.
- Communicate inventory needs to support the business goal.
Leadership/Ownership
- Leads the processing of all shipments of product, as well as inventory management.
- Works with Regional Manager on daily maintenance, sales strategy, community and team management to ensure the business runs smoothly and successfully.
- Leads the team in daily maintenance of store including restocking product, maintaining visual merchandising, re-ticketing and cleaning.
- Utilizes the utmost responsibility, attention to protocol and safety standards in closing/opening the store daily.
- Under the guidance of the Regional Manager, encourages employees to give 100%, adhere to punctuality and role responsibilities at all times.
Qualifications
- Available morning and/or evening, work 9 hour shifts, 5 days/week, available at least 1 weekend day.
- Must be a leader in punctuality and attendance, adhering to scheduled shifts.
- Ability to develop relationships with customers and colleagues.
- A customer service expert, creates experiences and develops relationships with customers, embraces the social aspect of sales and the ability to positively and proactively handle customer concerns.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Ability to quickly learn new procedures and processes.
- Strong organizational skills and follow through skills.
- Excellent communication and interpersonal skills.
- High level of ownership, accountability and initiative.
- Eager to develop new skills and responsive to feedback.
Additional Information
- Health Insurance
- Pension Scheme
- Generous Vuori Discount
- Wellness & Fitness benefits
Vuori is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. All your information will be kept confidential according to EEO guidelines.
Flagship Store Manager (Regent Street, London) employer: Vuori
At Vuori, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture in the heart of London. As a Flagship Store Manager, you will not only lead a passionate team but also enjoy comprehensive benefits including health insurance, a pension scheme, and generous discounts, all while being part of a brand that values personal growth and community engagement. Join us to inspire others and create unforgettable customer experiences in a dynamic retail environment that celebrates an active lifestyle.
StudySmarter Expert Advice🤫
We think this is how you could land Flagship Store Manager (Regent Street, London)
✨Tip Number 1
Get to know Vuori's vibe! Before your interview, dive into their brand story and values. Show us how you can embody that active coastal California lifestyle in your role as a Flagship Store Manager.
✨Tip Number 2
Practice your people skills! We want to see how you connect with customers and inspire your team. Think of examples where you've created unforgettable experiences or motivated others in a fast-paced environment.
✨Tip Number 3
Be ready to talk numbers! Brush up on your sales strategies and be prepared to discuss how you’ve hit targets in the past. We love a candidate who knows how to drive sales while keeping customer experience top-notch.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a message thanking the team for their time. It shows initiative and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Flagship Store Manager (Regent Street, London)
Some tips for your application 🫡
Show Your Passion for the Brand:When writing your application, let your enthusiasm for Vuori shine through! Share why you love the brand and how its values resonate with you. We want to see that you’re not just looking for a job, but that you genuinely connect with our mission.
Highlight Your Customer Service Skills:Make sure to emphasise your experience in customer service. We’re all about creating unforgettable experiences for our customers, so share examples of how you've gone above and beyond in previous roles. This will show us you understand the importance of customer relationships.
Be Specific About Your Leadership Experience:As a potential Retail Store Manager, we need to know about your leadership skills. Include specific examples of how you've motivated a team or handled challenges in a fast-paced environment. This will help us see how you can lead our sales team effectively.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re tech-savvy and ready to embrace our digital-first approach.
How to prepare for a job interview at Vuori
✨Know the Brand Inside Out
Before your interview, dive deep into Vuori's brand values and product offerings. Understand their unique blend of athletic wear and casual aesthetics, and be ready to discuss how you can embody and communicate these values to customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've created memorable customer interactions. Highlight how you’ve built relationships and handled concerns, as this role is all about forging connections and ensuring a fantastic customer experience.
✨Demonstrate Leadership Qualities
Think of instances where you've led a team or taken ownership of a project. Be ready to share how you motivated others, achieved goals, and maintained high standards in a fast-paced environment, as this will resonate well with the leadership aspect of the role.
✨Be Ready for a Fast-Paced Environment
Vuori thrives in a high-energy setting, so prepare to discuss how you manage multiple tasks efficiently. Share strategies you use to stay organised and prioritise effectively, ensuring that customer experience remains your top priority.
