At a Glance
- Tasks: Manage day-to-day support requests and maintain data centre infrastructure in London.
- Company: Join Vultr, the world's largest privately-held cloud infrastructure company.
- Benefits: Competitive pay, flexible working arrangements, and potential for contract extension.
- Other info: Inclusive workplace welcoming diverse backgrounds and experiences.
- Why this job: Be part of a mission to make cloud infrastructure accessible and impactful.
- Qualifications: 5+ years experience in data centre roles with strong troubleshooting skills.
The predicted salary is between 30000 - 42000 £ per year.
Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 32 global cloud data centre locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions.
As a Data Centre Technician, you’ll be responsible for managing day-to-day support requests and ensuring the smooth operation of our data centre infrastructure located on-site in London. This is a 6-month contract role with potential for extension. Contractors will engage on an independent basis (Outside IR35) through their own Ltd company or an approved umbrella partner.
What To Expect
- Installing and carrying out ongoing maintenance on servers and network equipment – including racking and stacking servers and switches, cabling, and configuring devices.
- Responding promptly to reported server, network, and infrastructure incidents.
- Coordinating with facilities teams to ensure power, cooling, and other building services are operating correctly; coordinating maintenance and escalating any outages where necessary.
- Running hardware diagnostics and replacing faulty components in a timely manner.
- Working with vendor engineers to resolve warranty issues quickly and effectively.
- Proactively identifying issues and opportunities to improve efficiency, and developing action plans to address them.
- Setting up, maintaining, and documenting spare parts inventory.
- Working alongside Vultr’s engineering teams on cybersecurity and network performance.
- Upgrading internal system components such as CPUs, memory, hard drives, and network cabling.
- Keeping detailed records of infrastructure, maintenance activities, and physical inventory.
- Escalating technical issues where required to ensure swift resolution.
- Ensure all work adheres to Vultr’s on-site safety, access, and data-handling protocols.
What We’re Looking For
- 5+ years’ experience working as a Data Centre Technician or in a similar hands-on role involving installation, configuration, and troubleshooting of server and network equipment.
- Ability to operate autonomously and deliver outcomes to agreed timelines within the facility.
- Strong understanding of servers, network hardware, and data centre services such as power, cooling, and cross-connects to service providers.
- Proven experience troubleshooting, building, repairing, and upgrading servers.
- Excellent organisational and time-management skills.
- Clear and confident communication skills.
- Comfort working in a high-availability environment with 24/7 infrastructure.
- Capable of working the following shift: Monday to Friday, 9:00 a.m. – 5:00 p.m. (UK time, BST/GMT depending on season).
Inclusion & Privacy
We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences, and we prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws.
We also take your privacy seriously. We handle personal information responsibly and follow applicable laws, including U.S. privacy rules and India’s Digital Personal Data Protection Act, 2023. Your data is used only for legitimate business purposes and is protected with proper security measures.
Data Centre Technician employer: Vultr
Vultr is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets opportunity. As a Data Centre Technician, you'll benefit from a culture that values autonomy and encourages professional growth, all while being part of a globally recognised leader in cloud infrastructure. With a commitment to inclusivity and employee development, Vultr provides a unique chance to contribute to cutting-edge technology while enjoying competitive compensation and flexible working arrangements.
StudySmarter Expert Advice🤫
We think this is how you could land Data Centre Technician
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Vultr values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Vultr might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Vultr!
✨Direct Apply to Vultr
Let's not forget to apply directly through the Vultr website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Data Centre Technician
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Vultr.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Vultr. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Vultr
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
