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- Tasks: Manage day-to-day support requests and maintain data centre infrastructure in London.
- Company: Join Vultr, the world's largest privately-held cloud infrastructure company.
- Benefits: Competitive pay, flexible working arrangements, and potential for contract extension.
- Why this job: Be part of a mission to make cloud infrastructure accessible and impactful.
- Qualifications: 5+ years experience in data centre roles with strong troubleshooting skills.
- Other info: Inclusive workplace welcoming diverse backgrounds and experiences.
The predicted salary is between 30000 - 42000 £ per year.
Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 32 global cloud data centre locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions.
As a Data Centre Technician, you’ll be responsible for managing day-to-day support requests and ensuring the smooth operation of our data centre infrastructure located on-site in London. This is a 6-month contract role with potential for extension. Contractors will engage on an independent basis (Outside IR35) through their own Ltd company or an approved umbrella partner.
What To Expect
- Installing and carrying out ongoing maintenance on servers and network equipment – including racking and stacking servers and switches, cabling, and configuring devices.
- Responding promptly to reported server, network, and infrastructure incidents.
- Coordinating with facilities teams to ensure power, cooling, and other building services are operating correctly; coordinating maintenance and escalating any outages where necessary.
- Running hardware diagnostics and replacing faulty components in a timely manner.
- Working with vendor engineers to resolve warranty issues quickly and effectively.
- Proactively identifying issues and opportunities to improve efficiency, and developing action plans to address them.
- Setting up, maintaining, and documenting spare parts inventory.
- Working alongside Vultr’s engineering teams on cybersecurity and network performance.
- Upgrading internal system components such as CPUs, memory, hard drives, and network cabling.
- Keeping detailed records of infrastructure, maintenance activities, and physical inventory.
- Escalating technical issues where required to ensure swift resolution.
- Ensure all work adheres to Vultr’s on-site safety, access, and data-handling protocols.
What We’re Looking For
- 5+ years’ experience working as a Data Centre Technician or in a similar hands-on role involving installation, configuration, and troubleshooting of server and network equipment.
- Ability to operate autonomously and deliver outcomes to agreed timelines within the facility.
- Strong understanding of servers, network hardware, and data centre services such as power, cooling, and cross-connects to service providers.
- Proven experience troubleshooting, building, repairing, and upgrading servers.
- Excellent organisational and time-management skills.
- Clear and confident communication skills.
- Comfort working in a high-availability environment with 24/7 infrastructure.
- Capable of working the following shift: Monday to Friday, 9:00 a.m. – 5:00 p.m. (UK time, BST/GMT depending on season).
Inclusion & Privacy
We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences, and we prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws.
We also take your privacy seriously. We handle personal information responsibly and follow applicable laws, including U.S. privacy rules and India’s Digital Personal Data Protection Act, 2023. Your data is used only for legitimate business purposes and is protected with proper security measures.
Data Centre Technician employer: Vultr
Contact Detail:
Vultr Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Centre Technician
✨Tip Number 1
Get to know the company inside out! Research Vultr's mission, values, and recent developments. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former Vultr employees on LinkedIn. A friendly chat can give you insider tips and might even lead to a referral, which can boost your chances of landing that Data Centre Technician role.
✨Tip Number 3
Prepare for hands-on assessments! Since this role is all about practical skills, brush up on your server and network troubleshooting techniques. Be ready to demonstrate your expertise during interviews or technical tests.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Vultr and makes it easier for us to keep track of your application.
We think you need these skills to ace Data Centre Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Data Centre Technician role. Highlight your hands-on experience with servers and network equipment, and don’t forget to mention any relevant certifications or training you've completed.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for Vultr. Mention specific experiences that relate to the job description, like troubleshooting or maintaining data centre infrastructure.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've proactively identified issues and improved efficiency in past roles. Vultr values self-directed individuals, so let us know how you’ve taken initiative!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows you’re serious about joining the Vultr team!
How to prepare for a job interview at Vultr
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of servers, network hardware, and data centre services. Be ready to discuss your hands-on experience with installation, configuration, and troubleshooting. Vultr is looking for someone who can hit the ground running, so show them you’ve got the skills!
✨Demonstrate Problem-Solving Skills
Prepare to share specific examples of how you've proactively identified issues and improved efficiency in past roles. Vultr values a self-directed contractor, so highlight your ability to troubleshoot and resolve incidents quickly and effectively.
✨Communicate Clearly and Confidently
Since you'll be coordinating with various teams, practice articulating your thoughts clearly. Whether it’s discussing technical issues or collaborating with vendor engineers, strong communication skills are key. Show them you can convey complex information simply and effectively.
✨Understand the Company Culture
Familiarise yourself with Vultr's mission and values. They’re committed to inclusivity and privacy, so be prepared to discuss how you align with these principles. Showing that you understand and appreciate their culture can set you apart from other candidates.
