Data Centre Technician

Vultr Chessington, England, United Kingdom

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Who We Are

Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 32 cloud data center locations around the world, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world’s largest privately-held cloud infrastructure company.

Join Vultr

As a Data Centre Technician, you’ll be responsible for managing day-to-day support requests and ensuring the smooth operation of our data centre infrastructure located on-site in London. This is a 6-month contract role with potential for extension. Contractors will engage on an independent basis (Outside IR35) through their own Ltd company or an approved umbrella partner.

What To Expect

• Installing and carrying out ongoing maintenance on servers and network equipment – including racking and stacking servers and switches, cabling, and configuring devices.
• Responding promptly to reported server, network, and infrastructure incidents.
• Coordinating with facilities teams to ensure power, cooling, and other building services are operating correctly; coordinating maintenance and escalating any outages where necessary.
• Running hardware diagnostics and replacing faulty components in a timely manner.
• Working with vendor engineers to resolve warranty issues quickly and effectively.
• Proactively identifying issues and opportunities to improve efficiency, and developing action plans to address them.
• Setting up, maintaining, and documenting spare parts inventory.
• Working alongside Vultr’s engineering teams on cybersecurity and network performance.
• Upgrading internal system components such as CPUs, memory, hard drives, and network cabling.
• Keeping detailed records of infrastructure, maintenance activities, and physical inventory.
• Escalating technical issues where required to ensure swift resolution.
• Ensure all work adheres to Vultr’s on-site safety, access, and data-handling protocols.

What We’re Looking For

• We’re seeking a skilled, self-directed contractor with deep hands-on experience supporting and maintaining data centre infrastructure.
• 5+ years’ experience working as a Data Centre Technician or in a similar hands-on role involving installation, configuration, and troubleshooting of server and network equipment.
• Ability to operate autonomously and deliver outcomes to agreed timelines within the facility.
• Strong understanding of servers, network hardware, and data centre services such as power, cooling, and cross-connects to service providers.
• Proven experience troubleshooting, building, repairing, and upgrading servers.
• Excellent organisational and time-management skills.
• Clear and confident communication skills.
• Comfort working in a high-availability environment with 24/7 infrastructure.
• Capable of working the following shift: Monday to Friday, 9:00 a.m. – 5:00 p.m. (UK time, BST/GMT depending on season).

Vultr is committed to an inclusive workforce where diversity is celebrated and supported. All employment decisions at Vultr are based on business needs, job requirements, and individual qualifications.

Vultr regards the lawful and correct use of personal information as important to the accomplishment of our objectives, to the success of our operations and to maintaining confidence between those with whom we deal and ourselves. As such the use of various key privacy controls enables Vultr’s treatment of personal information to meet current regulatory guidelines and laws.

Workforce members have the right under US state law where and when applicable and certain other privacy and data protection laws, as applicable, to: fair and equal treatment, knowing what personal data we gather and retain, for what purpose, and the ability to access and/or delete such data. You also have the right to opt out of communications from Vultr and approved third- parties at any time.