VUE group is seeking a Customer Service Team Leader in Salford for a fixed-term, full-time role (37.5 hours, Mon-Fri) based in our Salford office. You will lead the customer service team, ensuring high-quality service and strong customer relationships across resolver groups and tickets.
The role focuses on monitoring and improving service performance, training the team, and coordinating with internal stakeholders to achieve KPIs and continuous improvement across processes.
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Customer Service Leader — Quality, Coaching & Growth in Salford employer: VUE group
VUE group is an excellent employer for those looking to thrive in the construction sector, offering a dynamic and supportive work culture that prioritises innovation and teamwork. Employees benefit from opportunities for professional growth and development, alongside a commitment to maintaining strong client relationships and achieving sales targets. Located in Eccles, England, VUE group fosters a collaborative environment where your contributions are valued and recognised.
