At a Glance
- Tasks: Provide top-notch IT support via phone, email, and in-person for Windows and Mac users.
- Company: Join VTG, a dynamic company in Stockport focused on excellent IT service.
- Benefits: Gain valuable experience, training opportunities, and potential for career advancement.
- Other info: Enjoy a collaborative environment with opportunities to grow your IT skills.
- Why this job: Be the go-to person for tech support and make a difference in users' experiences.
- Qualifications: Service-oriented mindset and a passion for technology; Microsoft certification pursuit is a plus.
The predicted salary is between 29250 - 35750 £ per year.
VTG in Stockport is seeking a First Line Support Consultant to deliver timely IT support across phone, email and in-person channels.
You will diagnose hardware, software and network issues, log tickets, and escalate complex cases to Level Two where needed.
You should be service oriented, detail focused and committed to obtaining Microsoft certifications, supporting users on Windows and Mac platforms, and contributing to a positive IT support experience.
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First Line IT Support Specialist (Windows & Mac) in Stockport employer: VTG
VTG in Stockport is an excellent employer that prioritises employee development and a collaborative work culture. With a strong focus on service excellence, we offer comprehensive training opportunities, including support for obtaining Microsoft certifications, ensuring that our team members grow both personally and professionally while contributing to a positive IT support experience.
