At a Glance
- Tasks: Coordinate vehicle telematics installations and ensure smooth operations across fleets.
- Company: Join a fast-growing leader in vehicle telematics and CCTV solutions.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Fast-paced role with potential to learn about cutting-edge vehicle technology.
- Why this job: Be the key link between customers and teams, making a real impact on fleet performance.
- Qualifications: Experience in coordination, strong organisational skills, and confident communication.
The predicted salary is between 30000 - 40000 € per year.
Vtec Solutions are a leading, fast-growing provider of vehicle telematics and CCTV solutions across the UK. We help businesses improve fleet performance, enhance driver safety, and reduce operational costs. As our customer base continues to grow, we’re looking for an organised and proactive Telematics Operations Coordinator to take ownership of coordinating installations and acting as the key link between customers, installers, and internal teams.
The Role
This is a hands-on operational role responsible for the end-to-end coordination of vehicle telematics installations, upgrades, and removals. You’ll manage scheduling, ensure installations run smoothly, and support the setup and quality checks of systems, acting as the main point of contact for customers, engineers, and internal departments.
Key Responsibilities
- Schedule and manage installations, upgrades, and de-installs across fleets
- Coordinate with customers and field engineers to plan and confirm installation dates, times, and requirements
- Act as the main liaison between sales, service desk, installers, and customers
- Prepare and manage installation work orders and documentation
- Ensure installer compliance paperwork (RAMS, insurance, risk assessments) is in place
- Confirm equipment availability and installation readiness
- Handle scheduling changes, site constraints, and installation issues as they arise
- Configure and update customer accounts on the Webfleet platform following installation
- Carry out remote checks to ensure hardware is installed correctly and transmitting data
- Accurately compile job details for invoicing and support the financial pipeline
- Maintain clear communication to ensure all installations are completed on time and to a high standard
What We’re Looking For
- Experience in installation coordination, scheduling, logistics, or operations administration
- Strong organisational skills with the ability to manage multiple jobs at once
- Confident communicator, comfortable dealing with customers and third-party engineers
- High attention to detail, particularly with documentation and data accuracy
- Tech-savvy and comfortable working with cloud-based systems
- Ability to work in a fast-paced, operational environment
- Experience in vehicle technology, telematics, Webfleet, automotive, or field-based services would be an advantage, but isn’t essential.
Telematics Operations Coordinator employer: Vtec Solutions Ltd
At Vtec Solutions, we pride ourselves on being a dynamic and innovative employer in the vehicle telematics sector, offering our Telematics Operations Coordinator a vibrant work culture that fosters collaboration and growth. With a commitment to employee development, we provide ample opportunities for professional advancement while ensuring a supportive environment where your contributions are valued. Located in the heart of the UK, our team enjoys the benefits of a fast-paced industry, competitive remuneration, and the chance to make a meaningful impact on fleet performance and driver safety.
StudySmarter Expert Advice🤫
We think this is how you could land Telematics Operations Coordinator
✨Tip Number 1
Get your networking game on! Reach out to people in the telematics and automotive industry. LinkedIn is a great place to connect with professionals and learn about potential job openings. Don’t be shy; drop them a message and ask for advice or insights!
✨Tip Number 2
Prepare for interviews like a pro! Research Vtec Solutions and understand their products and services. Think about how your skills can help improve fleet performance and enhance driver safety. Show them you’re not just another candidate, but someone who genuinely cares about their mission.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on articulating your experience in installation coordination and logistics. The more comfortable you are talking about your skills, the better you’ll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Vtec Solutions. Let’s get you that Telematics Operations Coordinator role!
We think you need these skills to ace Telematics Operations Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any relevant experience in installation coordination or logistics, as this will show us you’re a great fit for the Telematics Operations Coordinator role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about telematics and how your background aligns with our needs. Be sure to mention your organisational skills and any experience you have with customer communication.
Showcase Your Tech Savviness:Since we’re looking for someone who’s comfortable with cloud-based systems, don’t forget to mention any relevant tech skills or tools you’ve used in the past. This will help us see that you can hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Vtec Solutions Ltd
✨Know Your Stuff
Make sure you understand the basics of vehicle telematics and the specific solutions Vtec Solutions offers. Brush up on key terms and concepts, as this will show your enthusiasm and readiness to dive into the role.
✨Show Off Your Organisational Skills
Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. Highlight how you coordinated schedules or handled logistics, as this is crucial for the Telematics Operations Coordinator role.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. Since you'll be liaising with customers and engineers, demonstrating strong communication skills during the interview will be key to showcasing your fit for the position.
✨Be Ready for Problem-Solving
Think of scenarios where you faced challenges in scheduling or coordination and how you resolved them. Being able to discuss your problem-solving approach will impress the interviewers and show that you're proactive and resourceful.
