At a Glance
- Tasks: Coordinate vehicle telematics installations and ensure smooth operations across fleets.
- Company: Join a fast-growing leader in vehicle telematics and CCTV solutions.
- Benefits: Competitive salary, flexible working hours, and opportunities for career advancement.
- Other info: Dynamic, fast-paced environment with room for growth and learning.
- Why this job: Be the key link between customers and engineers, making a real impact on fleet performance.
- Qualifications: Experience in coordination, strong organisational skills, and confident communication.
The predicted salary is between 30000 - 40000 € per year.
Vtec Solutions are a leading, fast-growing provider of vehicle telematics and CCTV solutions across the UK. We help businesses improve fleet performance, enhance driver safety, and reduce operational costs. As our customer base continues to grow, we’re looking for an organised and proactive Telematics Operations Coordinator to take ownership of coordinating installations and acting as the key link between customers, installers, and internal teams.
The Role
This is a hands-on operational role responsible for the end-to-end coordination of vehicle telematics installations, upgrades, and removals. You’ll manage scheduling, ensure installations run smoothly, and support the setup and quality checks of systems, acting as the main point of contact for customers, engineers, and internal departments.
Key Responsibilities
- Schedule and manage installations, upgrades, and de-installs across fleets
- Coordinate with customers and field engineers to plan and confirm installation dates, times, and requirements
- Act as the main liaison between sales, service desk, installers, and customers
- Prepare and manage installation work orders and documentation
- Ensure installer compliance paperwork (RAMS, insurance, risk assessments) is in place
- Confirm equipment availability and installation readiness
- Handle scheduling changes, site constraints, and installation issues as they arise
- Configure and update customer accounts on the Webfleet platform following installation
- Carry out remote checks to ensure hardware is installed correctly and transmitting data
- Accurately compile job details for invoicing and support the financial pipeline
- Maintain clear communication to ensure all installations are completed on time and to a high standard
What We’re Looking For
- Experience in installation coordination, scheduling, logistics, or operations administration
- Strong organisational skills with the ability to manage multiple jobs at once
- Confident communicator, comfortable dealing with customers and third-party engineers
- High attention to detail, particularly with documentation and data accuracy
- Tech-savvy and comfortable working with cloud-based systems
- Ability to work in a fast-paced, operational environment
- Experience in vehicle technology, telematics, Webfleet, automotive, or field-based services would be an advantage, but isn’t essential.
Telematics Operations Coordinator in Cumbernauld employer: Vtec Solutions Ltd
Vtec Solutions is an exceptional employer, offering a dynamic work environment where innovation meets operational excellence. With a strong focus on employee development and a culture that values collaboration and communication, team members are empowered to take ownership of their roles while contributing to the success of our growing customer base across the UK. Located in a vibrant area, we provide unique opportunities for career advancement in the fast-evolving field of vehicle telematics and CCTV solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Telematics Operations Coordinator in Cumbernauld
✨Tip Number 1
Get to know the company inside out! Research Vtec Solutions and understand their telematics and CCTV solutions. This will help you tailor your conversations and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to installation coordination and logistics. Think about examples from your past experiences that showcase your organisational skills and attention to detail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Vtec Solutions.
We think you need these skills to ace Telematics Operations Coordinator in Cumbernauld
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Telematics Operations Coordinator role. Highlight any relevant experience in installation coordination, scheduling, or logistics. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've managed multiple jobs or communicated effectively with customers and engineers.
Show Off Your Organisational Skills:Since this role requires strong organisational skills, make sure to mention any tools or methods you use to stay organised. Whether it's software or personal techniques, we want to know how you keep everything on track!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Vtec Solutions!
How to prepare for a job interview at Vtec Solutions Ltd
✨Know Your Tech
Familiarise yourself with vehicle telematics and the specific technologies used by Vtec Solutions. Being able to discuss how these systems work and their benefits will show your genuine interest and understanding of the role.
✨Master the Details
Since attention to detail is crucial for this position, prepare examples from your past experiences where you successfully managed documentation or scheduling. Highlight how you ensured accuracy and compliance in your previous roles.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. As a key liaison, you’ll need to demonstrate your communication skills during the interview. Consider role-playing with a friend to refine your responses.
✨Show Your Organisational Skills
Prepare to discuss how you manage multiple tasks simultaneously. Bring up specific tools or methods you use to stay organised, especially in fast-paced environments, as this will resonate well with what they’re looking for.
