About the Company
Our client is a family-run business that has been established for over 100 years and is the premier supplier to the Fish and Chip and Fast-Food Trade in the North West.
Full in-depth training is provided as well as day-to-day on-the-job training with the Sales Office Manager.
The company is looking for someone who sees this opportunity as a long-term career and sees themselves growing with the company as the training provided will be invaluable
Job Purpose Summary: Working with existing clients to maximise sales through inbound/outbound calls, and call planning
Pay, Hours & Benefits
- £13.40 per hour
- 08:30-16:30
- Monday to Friday
- 28 days holiday, including public holidays
- Temporary to Permanent
Key Responsibilities
- To plan and make outbound sales calls to the customer and answer inbound calls as a matter of priority.
- To be responsible for order capture and to ensure it is carried out accurately.
- To maximise the sales potential of every call (in terms of order value and number of products).
- To promote the products that the company has prioritised (whether existing, new, by features and benefits or on offer)
- To work closely with Sales Managers as part of a unified Sales Team to maximise the sales and relationship potential of every customer.
- To be responsible for managing specific schedules (where applicable). This is in terms of cover, as well as detail, keeping it current and relevant.
- To have excellent product knowledge, be responsible for gaps in knowledge, and ask for support when needed
- To respond to the direction and management of Office Sales Manager and Directors.
- Using and updating our Call Management System.
- Counter Sales Service - you will be expected to serve customers who come into our Head Office, dealing face-to-face with customers’ needs, producing paperwork and taking payment.
- Cash Handling - Accurately balancing paperwork and cash from Sales Generation.
- All candidates should have the ability to work on their own or as part of a team.
Skills Required
- Results orientated attitude
- Selling and Customer Service
- Good listening and Questioning skills
- Ability to deal with customer queries, complaints and turn them into a positive experience for the customer
- Ability to plan and manage calls
If you are looking for a long-term opportunity with a well-established, family-run business, we'd love to hear from you!
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