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For Companies At a Glance
- Tasks: Support partners and customers in integrating innovative satellite communication solutions.
- Company: Join a global leader in IP-based satellite communications shaping the future of connectivity.
- Benefits: Enjoy a hybrid work environment with flexibility for remote and in-office work.
- Why this job: Be a key player in transforming satellite technology while collaborating with top industry partners.
- Qualifications: Bachelor's degree and 5+ years in pre-sales or solutions engineering, with strong technical expertise required.
- Other info: Expect domestic and international travel up to 30-40% for customer engagement and training.
The predicted salary is between 36000 - 60000 £ per year.
Overview
As a global leader in IP-based satellite communications, we are the change agent, shaping the future of how the world connects. Our team is helping the world’s leading satellite operators and service providers capture the future through significant innovation. The most fulfilling work of your career is waiting for you at ST Engineering iDirect …imagine your talent and energy paired with our vision and technical leadership: the sky is the limit!
The Solutions Sales Engineer will play a key role in supporting iDirect’s Excelerator Partner Program by enabling partners, system integrators, and customers to integrate and deploy solutions built on the iDirect platform. This role will serve as the key technical liaison, ensuring seamless implementation, validation, and adoption of third-party solutions in collaboration with iDirect’s ecosystem of partners.
The ideal candidate has strong technical expertise in network solutions, IoT, cybersecurity, cloud infrastructure, and satellite communication technologies, combined with a business-oriented approach to partner engagement and solution adoption.
Responsibilities
Technical Enablement & Solution Validation:
- Test and validate new partner solutions for compatibility and performance on iDirect platforms.
- Lead deep architectural discussions and design exercises to develop integrated, world-class solutions for partners and customers.
- Support deployment, staging, and implementation of solutions at customer locations, including technical training and documentation.
- Work closely with Market Development and Product Management to align partner solutions with iDirect’s product roadmap and emerging customer needs.
Partner & Customer Engagement:
- Build and maintain relationships with solution partners, system integrators, and customers, ensuring technical alignment and support.
- Act as a trusted advisor to partners by providing architectural guidance and solution recommendations to accelerate engagement.
- Serve as a strategic technical leader in the field, collaborating with partners to promote and accelerate solution engagements worldwide.
- Ensure customer success by assisting partners in integrating solutions on iDirect platforms.
Sales & Business Support:
- Support pre-sales activities, providing technical training, solution demonstrations, and integration insights to channel partners.
- Work with the sales team to formulate and execute strategies for partner-led solution sales.
- Act as an Excelerator Solutions evangelist, educating partners and customers on the value of iDirect’s ecosystem.
- Author and contribute to customer-facing technical documentation, including white papers, blogs, and proof-of-concepts.
Technical Support & Ecosystem Management:
- Manage and prioritize the support queue for third-party solutions, ensuring timely resolution of technical issues and acting as the primary liaison between iDirect’s support teams and application partners.
- Provide hands-on technical support to system integrators and application partners to ensure seamless deployment, integration, and performance optimization of solutions on the iDirect platform.
Qualifications
- Bachelor’s degree in computer science, Telecommunications, or a related field.
- 5+ years of experience in a pre-sales, solutions engineering, or partner technical support role within networking, cloud, or satellite communications.
- Strong understanding of IP-based networking, IoT architectures, and cybersecurity frameworks.
- Experience in solution design, validation, and deployment, preferably in enterprise networking, telecommunications, or IoT.
- Demonstrated ability to engage with partners and customers at both technical and business levels.
- Excellent communication skills, capable of translating complex technical concepts for both technical and non-technical audiences.
Preferred:
- Experience with satellite communications, network optimization, Media and Broadcast solutions and security solutions.
- Experience with IoT Integration and Edge Computing – Understanding of IoT device management, data transmission protocols, and edge computing architectures for optimizing connectivity in remote environments.
- Hands-on experience with IoT connectivity solutions and satellite IoT for seamless integration of sensor networks, telemetry, and automation in industrial and enterprise applications.
- Knowledge of cloud-based and IP-based broadcast solutions – Experience in cloud-hosted media distribution platforms and IP networking for media applications.
- Hands-on experience with integration of third-party applications and managed services in a multi-vendor ecosystem.
- Familiarity with link budget analysis, network design, and RF engineering principles.
- Prior experience in technical sales enablement, channel partner support, or managed services delivery.
- Ability to work independently and manage multiple projects in a fast-paced, global environment.
Additional Information
- Domestic and international travel required to customer offices, project sites, and training locations (up to 30-40%).
- Hybrid work environment with flexibility for remote and in-office work, depending on business needs.
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Solutions Sales Engineer employer: VT iDirect
Contact Detail:
VT iDirect Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Sales Engineer
✨Tip Number 1
Familiarize yourself with the iDirect platform and its ecosystem. Understanding the technical aspects of the solutions offered will help you engage more effectively with partners and customers, showcasing your expertise during discussions.
✨Tip Number 2
Network with professionals in the satellite communications field. Attend industry events or webinars to connect with potential colleagues and partners, which can provide valuable insights and opportunities for collaboration.
✨Tip Number 3
Stay updated on the latest trends in IoT, cybersecurity, and cloud infrastructure. Being knowledgeable about emerging technologies will position you as a trusted advisor to partners and customers, enhancing your credibility.
✨Tip Number 4
Prepare to demonstrate your problem-solving skills. Be ready to discuss specific examples of how you've successfully integrated solutions in previous roles, as this will highlight your ability to manage technical challenges effectively.
We think you need these skills to ace Solutions Sales Engineer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Solutions Sales Engineer position. Highlight the key responsibilities and qualifications that align with your experience, especially in technical enablement, partner engagement, and sales support.
Tailor Your CV: Customize your CV to reflect your relevant experience in network solutions, IoT, and satellite communications. Use specific examples from your past roles that demonstrate your technical expertise and ability to engage with partners and customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for satellite communications and your understanding of the iDirect platform. Discuss how your background aligns with the company's vision and how you can contribute to their Excelerator Partner Program.
Highlight Communication Skills: Since excellent communication skills are crucial for this role, provide examples in your application that demonstrate your ability to translate complex technical concepts for diverse audiences. This will show that you can effectively engage with both technical and non-technical stakeholders.
How to prepare for a job interview at VT iDirect
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with network solutions, IoT, and satellite communication technologies. Highlight specific projects where you validated or deployed solutions, as this will demonstrate your hands-on knowledge and ability to engage with technical concepts.
✨Understand the Partner Ecosystem
Research iDirect's partner ecosystem and be ready to discuss how you can support partners in integrating solutions. Show that you understand the importance of building relationships and acting as a trusted advisor to ensure successful solution adoption.
✨Communicate Clearly
Practice explaining complex technical concepts in simple terms. Since you'll be engaging with both technical and non-technical audiences, being able to communicate effectively is crucial. Prepare examples of how you've done this in past roles.
✨Demonstrate Your Problem-Solving Skills
Be ready to discuss how you've managed technical issues in previous roles. Provide examples of how you prioritized support queues and resolved challenges, showcasing your ability to act as a liaison between technical teams and partners.
