Team Leader - Crosby House (Waking Nights)

Crosby House is a 40 room Older People’s Service within the Ashgrove area of Aberdeen, providing a broad range of specialist 24-hour care to our residents. We are currently recruiting for a Night Team Leader (39hrs) on a permanent full-time basis. Joining our dynamic team, you will provide a professional, caring and effective service to our residents to ensure they receive the best of care.

Hours: 39 hours per week (Prior Experience in Lone Working and Night Shift Working in the UK is essential.) Rota Rolling rota over 7 days which will include a mixture of early shifts, late shifts and weekends on a rota basis. You will get every 2nd weekend off.

Rate of Pay: £15.77 per hour (unqualified) - £16.29 per hour (Qualified - SCQF Level 7 in Social Services & Healthcare + 15 academic credits in Supervision and / or Management at SCQF Level 7)

Purpose of Job: To coordinate and contribute to the provision of quality services to meet the needs of service users, according to agreed VSA standards, policies and regulatory requirements, monitoring the effective use of staffing resources.

Main Duties/Responsibilities:

• Promoting and utilising ways of communicating effectively with individual staff members and service users on a wide range of matters including those of a complex or sensitive nature.
• Overseeing and participating in the maintenance of accurate recording systems and reports (both manual and computerized) to meet agreed standards.
• Monitoring the provision of a safe and protective environment by complying with health, safety and security procedures, including medication administration.
• Supporting service users in their daily living, according to their recognised and agreed needs, providing personal care where necessary.
• Encouraging and supporting service users to develop skills and knowledge to live as independently as possible.
• Supporting service users in developing and maintaining social networks and relationships.
• Performing the role of key worker for the service user.
• Complying with and having a sound working knowledge of necessary legislative requirements.
• Supporting service users in accessing and using services and facilities.
• Taking the lead in planning, monitoring and reviewing service delivery plans.
• Participating in the selection and recruitment of staff.
• Allocating work to teams and individuals to meet agreed operational objectives.
• Conducting assessments of staff performance in accordance with VSA’s appraisal/supervision procedures.
• Contributing to the identification of the training and development needs of teams and individual staff members.
• Helping to maintain an effective working environment by contributing towards the management of interpersonal conflict.
• Assisting in the implementation of disciplinary and grievance procedures.
• Developing one’s knowledge and practice continuously through participation in training and development activities.
• Carrying out other duties from time to time provided they are reasonable and within the post holder’s capabilities.
• Have awareness and work within internal control systems in your area to facilitate improvement in the quality of service provided.
• Conducting supervision and training of nightshift staff members.
• Becoming the shift lead, and responsible person in case of emergency overnight.
• Ensuring thorough handovers to day team.

Qualifications/Training/Education:

• Essential: SCQF Level 6 in Social Services & Healthcare or other options as prescribed by SSSC.
• Knowledge of SSSC Code of Practice.
• Ability and willingness to complete SCQF Level 7 in Social Services & Healthcare + 15 academic credits in Supervision and / or Management at SCQF Level 7.
• Evidence of continued learning.

Experience:

• Essential: Experience in Care sector.
• Coordinating activities in workplace.
• Record keeping.
• Problem solving.
• Using initiative.

Key Skills/Aptitudes:

• Essential: Evidence of assessment skills.
• Developed communication skills (verbal and written).
• Organisational skills.
• Accuracy.
• Basic IT skills (e.g., e‑mails).
• Ability to prioritise work tasks.

Personal Qualities:

• Problem solving.
• Using initiative.
• Ability to remain calm.
• Organisational Skills.
• Good Interpretation skills.

Other Job Requirements:

• To comply with the registration and qualification requirements as laid down by the Scottish Social Service Council (SSSC).
• Ability to deal with difficult behaviour following VSA standards and procedures.