Support Worker - Queen Mother House (Mental Health Services)

Support Worker - Queen Mother House (Mental Health Services)

Part-Time No working from home possible
VSA LLC

At a Glance

  • Tasks: Support residents with mental health needs, providing care and promoting independence.
  • Company: Join VSA, a respected charity in Aberdeen, dedicated to enhancing lives for over 150 years.
  • Benefits: Enjoy competitive pay, a pension, generous leave, and employee discounts.
  • Other info: Flexible hours with sleepover shifts; full training provided.
  • Why this job: Make a real difference in people's lives while gaining valuable experience in social care.
  • Qualifications: No prior experience needed; just a willingness to learn and achieve SCQF Level 6.

VSA is a well-respected local social care charity, helping support the people of Aberdeen for over 150 years.

Our mission is to provide the best of care to enable the best of lives; supporting individuals and communities to fulfil their potential.

VSA provides vital support and services to people of all ages. At VSA we support a person’s physical, mental, emotional and social wellbeing through a range of residential and outreach support services.

Working in social care is a hugely rewarding career, and you can help change the lives of vulnerable children and adults. At VSA, we are looking for motivated and compassionate individuals to join our team.

VSA currently have an exciting opportunity available to join our Queen Mother House (Mental Health Service) as a Support/Care Worker based in Aberdeen. This will be a Part-time, Permanent position supporting the care of our residents and in return, you will receive a competitive salary and benefits.

This rewarding role involves providing a professional and caring service to our service users and although prior experience would be welcome, it is not essential as full training on the job will be provided. We welcome applications from those working in social care currently as well as those who are seeking a change of direction and are passionate about making a difference to people’s lives.

Hours: 28 hours per week

Working Pattern/Rota: Working to a rota over 7 days, working 4 days over 7 days including late and early shifts, including every second weekend working. In addition you will be expected to do between 2-4 sleepovers per month, for which an additional sleepover allowance will be be paid per night. Flexibility is key if you are applying for this role.

Post status: Permanent – Part-time

Rate of pay: £12.81 per hour


We offer our Staff fantastic benefits including:

  • Company pension
  • Employee assistance programme
  • Generous annual leave
  • Refer a friend programme-Receive £200 when you introduce a family member or friend to VSA
  • Investment in your personal development and career through our learning and development programmes
  • Access to our employee discount scheme

Service Information:

Queen Mother House provides long term residential placements and 24 hour support for adults with ongoing and enduring mental health conditions. The main aim of the service is to promote independence and this is achieved by providing recovery-focused support, based on each individual’s needs and requirements.

Purpose of Role:

To contribute to the provision of quality services to meet the needs of service users, according to agreed VSA standards, policies and regulatory requirements.

Roles & Responsibilities:

  • Communicating effectively with individuals according to agreed standards and procedures, accessing and updating records in keeping with guidelines.
  • Helping to provide a safe and protective environment by complying with health, safety, and security procedures, including medication, and reporting accidents/incidents when appropriate.
  • Supporting service users in their daily living, according to their recognised and agreed needs, providing personal care where necessary, adhering to practices which promote well-being, choice, and treating people with dignity and respect.
  • Assisting service users in developing and maintaining social networks and relationships.
  • Assisting and encouraging service users to develop skills and knowledge to live as independently as possible, if appropriate, with reference to the risk assessment process.
  • Participating in the development, implementation and review of personal plans with service users.
  • Supporting service users appropriately when they experience a significant life change or loss.
  • Developing one’s knowledge and practice continuously through participation in training and development activities.
  • Carrying out any other tasks from time to time, provided they are reasonable and within the postholder’s capabilities.
  • Have awareness and work within internal control systems in your area to facilitate improvement in the quality of service provided.


Qualifications/Training/Education:

Essential:

Willingness and ability to achieve SCQF Level 6 in Social Services and Healthcare within 3 years of appointment or as determined by VSA.

Desirable:

SCQF Level 6 in Social Services and Healthcare

Food Hygiene certificate

Experience:

Experience of working in a busy environment

Key Skills/Aptitudes:

Ability to communicate well verbally with individuals.

Ability to write short reports

Personal Qualities:

Approachable

Ethical

Non-judgemental

Team-worker

Health and Safety aware

Client Focused

Organised


Other Job Requirements:

To comply with the registration and qualification requirements as laid down by the Scottish Social Service Council (SSSC) and to strictly adhere to the SSSC Codes of Practice.

Ability to deal with difficult behaviour following VSA standards and procedures

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Support Worker - Queen Mother House (Mental Health Services) employer: VSA LLC

VSA is an exceptional employer, dedicated to fostering a supportive and inclusive work environment in Aberdeen. With over 150 years of experience in social care, we offer comprehensive training, generous annual leave, and a commitment to employee development, ensuring that our staff can grow both personally and professionally while making a meaningful impact on the lives of vulnerable individuals. Join us at Queen Mother House, where your compassion and dedication will be valued, and you will have the opportunity to contribute to the well-being of our community.

VSA LLC

Contact Details:

VSA LLC Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Support Worker - Queen Mother House (Mental Health Services)

Tip Number 1

Familiarise yourself with VSA's mission and values. Understanding their commitment to supporting individuals' physical, mental, emotional, and social wellbeing will help you align your approach during interviews and discussions.

Tip Number 2

Highlight any relevant experience, even if it's informal. If you've volunteered or cared for someone in a personal capacity, share those stories to demonstrate your compassion and commitment to making a difference.

Tip Number 3

Prepare to discuss how you would handle challenging situations. Think of examples where you've shown patience and understanding, as these qualities are crucial in a support worker role.

Tip Number 4

Be ready to express your willingness to learn and grow. Since full training is provided, showing enthusiasm for personal development and a desire to achieve the SCQF Level 6 qualification will make you stand out.

We think you need these skills to ace Support Worker - Queen Mother House (Mental Health Services)

Effective Communication Skills
Empathy and Compassion
Teamwork
Personal Care Skills
Understanding of Mental Health Issues
Ability to Follow Health and Safety Procedures
Report Writing Skills

Some tips for your application 🫡

Understand the Role:Before applying, take time to thoroughly read the job description for the Support Worker position at VSA. Understand the responsibilities and qualifications required, as this will help you tailor your application.

Highlight Relevant Experience:Even if you don't have direct experience in social care, think about any transferable skills or experiences that demonstrate your compassion, communication skills, and ability to work in a team. Make sure to include these in your CV and cover letter.

Craft a Compelling Cover Letter:Your cover letter should express your passion for helping others and your motivation to work in mental health services. Use specific examples to illustrate your commitment to supporting individuals and communities.

Proofread Your Application:Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial in a support role.

How to prepare for a job interview at VSA LLC

Show Your Compassion

As a Support Worker, empathy and compassion are key. Be prepared to share examples from your past experiences where you've demonstrated these qualities, whether in a professional or personal context.

Understand the Role

Familiarise yourself with the specific responsibilities of a Support Worker at Queen Mother House. Highlight your understanding of mental health issues and how you can contribute to promoting independence for service users.

Demonstrate Flexibility

Since the role requires working various shifts, including weekends and sleepovers, express your willingness to adapt to different schedules. Share any previous experiences that showcase your flexibility in work environments.

Prepare Questions

Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, training opportunities, and how VSA supports its staff. This shows your genuine interest in the role and the organisation.