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- Tasks: Lead a diverse team to deliver exceptional laboratory services and drive operational excellence.
- Company: Global leader in laboratory services with a commitment to excellence.
- Benefits: Competitive salary, benefits package, and ongoing development opportunities.
- Why this job: Shape client success and internal performance in a dynamic, supportive environment.
- Qualifications: Proven leadership in regulated environments and strong relationship-building skills.
- Other info: Key role combining technical oversight and strategic planning for impactful results.
The predicted salary is between 36000 - 60000 £ per year.
Our client is a global leader in laboratory services, committed to delivering excellence in technical solutions and customer experience working within highly regulated sectors such as life sciences, diagnostics, pharmaceutical, and environmental analysis. We’re looking for a dynamic Laboratory & Operations Manager to take ownership of one of their major accounts, shaping the service delivery model and driving operational excellence. Key responsibilities will include: * Leading and developing a diverse team of engineers and administrators to deliver exceptional service every day * Building strong relationships with clients, become the trusted point of contact for partners, and drive operational performance, compliance, and continuous improvement * Identify, monitor and manage site performance, identifying service improvement opportunities, guiding process changes, and support the expansion of the services provided onsite * Present operational reports, lead governance meetings, and communicate effectively with key internal & external stakeholders We seek a passionate leader who thrives on empowering people, building structure, and delivering results in a client-focused environment. Successful candidates will possess: * Proven leadership experience managing teams, engineering or laboratory operations, ideally in a regulated environment (GMP) * Laboratory or technical operations experience within the pharmaceutical, biotech or medical device sectors * Excellent communicator with strong relationship-building skills, capable of influencing across teams and driving continuous improvement * Experience managing budgets, KPIs, and compliance frameworks (e.g., safety, audit readiness) In this role you’ll be working in a supportive setting where your contributions shape both client success and internal performance. A competitive salary and benefits package is provided, along with ongoing development opportunities and an opportunity to lead a significant client account. This is a key leadership role, combining technical oversight, strategic planning, and cross-functional collaboration to ensure laboratory services support the broader program goals. If you are a strategic laboratory leader with a passion for driving operational excellence and client success, we would like to hear from you. Apply now to find out more! Keyword Summary: Site Lead, Laboratory Services, Team Leadership, Client Account Management, OneSource, Service Delivery, KPIs & SLAs, Technical Service, Laboratory Operations, Engineering Management, Life Sciences, Pharmaceuticals, Compliance, Continuous Improvement, Southeast, Surrey, Reading, London, Slough, Berkshire, VRS9183PC
Laboratory & Operations Manager employer: VRS-UK
Contact Detail:
VRS-UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Laboratory & Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the life sciences and pharmaceutical sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your leadership style. This will help you showcase how you can drive operational excellence and client success in the role.
✨Tip Number 3
Practice your communication skills! As a Laboratory & Operations Manager, you'll need to build strong relationships with clients and stakeholders. Role-play common interview scenarios with a friend to boost your confidence and refine your messaging.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in the process. Let’s get you that dream job!
We think you need these skills to ace Laboratory & Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your leadership experience and any relevant technical operations you've managed, especially in regulated environments. We want to see how your background aligns with the role!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for operational excellence and client success. Share specific examples of how you've empowered teams and driven improvements in previous roles. Let us see your personality!
Showcase Your Communication Skills: Since this role involves building strong relationships, make sure your application reflects your excellent communication skills. Whether it's through your CV or cover letter, demonstrate how you've influenced teams and stakeholders in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out on the chance to join our dynamic team!
How to prepare for a job interview at VRS-UK
✨Know Your Stuff
Make sure you brush up on your knowledge of laboratory operations and the specific sectors mentioned in the job description, like pharmaceuticals and life sciences. Familiarise yourself with relevant regulations and compliance frameworks, as this will show that you understand the environment you'll be working in.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you empowered your team or drove operational excellence. Be ready to discuss your approach to building relationships and influencing others, as these are key aspects of the role.
✨Be Client-Focused
Since this role involves managing client accounts, think about how you can demonstrate your ability to build strong relationships with clients. Prepare anecdotes that highlight your experience in delivering exceptional service and driving continuous improvement for clients.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. You’ll need to present operational reports and lead governance meetings, so being able to communicate complex information simply is crucial. Consider doing mock interviews with a friend to refine your delivery.
