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- Tasks: Lead a diverse team to deliver exceptional laboratory services and drive operational excellence.
- Company: Global leader in laboratory services with a commitment to excellence.
- Benefits: Competitive salary, benefits package, and ongoing development opportunities.
- Why this job: Shape client success and internal performance in a dynamic, supportive environment.
- Qualifications: Proven leadership in regulated environments and strong relationship-building skills.
- Other info: Key role combining technical oversight and strategic planning for impactful results.
The predicted salary is between 36000 - 60000 £ per year.
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Direct message the job poster from VRS Recruitment
Connecting top Engineering & Scientific talent to globally recognised organisations, instrument vendors & service businesses
Our client is a global leader in laboratory services, committed to delivering excellence in technical solutions and customer experience working within highly regulated sectors such as life sciences, diagnostics, pharmaceutical, and environmental analysis.
We’re looking for a dynamic Laboratory & Operations Manager to take ownership of one of their major accounts, shaping the service delivery model and driving operational excellence.
Key responsibilities will include:
- Leading and developing a diverse team of engineers and administrators to deliver exceptional service every day
- Building strong relationships with clients, become the trusted point of contact for partners, and drive operational performance, compliance, and continuous improvement
- Identify, monitor and manage site performance, identifying service improvement opportunities, guiding process changes, and support the expansion of the services provided onsite
- Present operational reports, lead governance meetings, and communicate effectively with key internal & external stakeholders
We seek a passionate leader who thrives on empowering people, building structure, and delivering results in a client-focused environment.
Successful candidates will possess:
- Proven leadership experience managing teams, engineering or laboratory operations, ideally in a regulated environment (GMP)
- Laboratory or technical operations experience within the pharmaceutical, biotech or medical device sectors
- Excellent communicator with strong relationship-building skills, capable of influencing across teams and driving continuous improvement
- Experience managing budgets, KPIs, and compliance frameworks (e.g., safety, audit readiness)
In this role you’ll be working in a supportive setting where your contributions shape both client success and internal performance. A competitive salary and benefits package is provided, along with ongoing development opportunities and an opportunity to lead a significant client account.
This is a key leadership role, combining technical oversight, strategic planning, and cross-functional collaboration to ensure laboratory services support the broader program goals.
If you are a strategic laboratory leader with a passion for driving operational excellence and client success, we would like to hear from you. Apply now to find out more!
Keyword Summary: Site Lead, Laboratory Services, Team Leadership, Client Account Management, OneSource, Service Delivery, KPIs & SLAs, Technical Service, Laboratory Operations, Engineering Management, Life Sciences, Pharmaceuticals, Compliance, Continuous Improvement, Southeast, Surrey, Reading, London, Slough, Berkshire, VRS9183PC
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Science, Management, and Engineering
- Pharmaceutical Manufacturing and Staffing and Recruiting
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Laboratory Operations Manager employer: VRS Recruitment
Contact Detail:
VRS Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Laboratory Operations Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. Focus on articulating your leadership experience and how it relates to driving operational excellence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Laboratory Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences mentioned in the job description. Highlight your leadership experience and any relevant technical operations background to show us you’re the right fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this position. Share examples of how you've driven operational excellence and built strong client relationships in previous roles, making it clear why you’d be a great addition to our team.
Showcase Your Achievements: Quantify your successes where possible! Whether it’s improving KPIs or leading successful projects, we want to see how you’ve made an impact in your past roles. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at VRS Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of laboratory operations, especially in regulated environments like GMP. Familiarise yourself with the specific services the company offers and be ready to discuss how your experience aligns with their needs.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience. Think about times when you've successfully managed teams or driven operational improvements. Be ready to explain how you empower your team and build strong relationships with clients.
✨Communicate Effectively
Since this role involves a lot of stakeholder interaction, practice articulating your thoughts clearly. Use the STAR method (Situation, Task, Action, Result) to structure your responses, especially when discussing past experiences related to client management and performance improvement.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the company. Inquire about their current challenges in service delivery or how they measure success in their operations. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.