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- Tasks: Respond to customer inquiries and provide IT support for a positive service experience.
- Company: Leading service provider in Inverness with a focus on customer satisfaction.
- Benefits: Earn £12.60 per hour, enjoy a 35-hour work week, Monday to Friday.
- Why this job: Kickstart your career in tech with valuable experience in customer service.
- Qualifications: Excellent communication skills and a willingness to learn.
- Other info: Temporary position offering a great stepping stone into the technology field.
The predicted salary is between 12 - 16 £ per hour.
A leading service provider is seeking a Customer Service Advisor in Inverness. This entry-level role involves responding to customer inquiries, providing IT support, and ensuring a positive service experience.
Ideal candidates will possess excellent communication skills and a willingness to learn. The position offers a salary of £12.60 per hour with a 35-hour work week, Monday to Friday. This is a temporary position and a great stepping stone into the technology field.
Entry-Level IT Support & Customer Service Advisor in Inverness employer: Vrieservice
Contact Detail:
Vrieservice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Entry-Level IT Support & Customer Service Advisor in Inverness
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former classmates who might know someone in the IT field. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for the interview by researching common IT support scenarios. Think about how you would handle customer inquiries and technical issues. Practising your responses will help you feel more confident when it’s time to shine!
✨Tip Number 3
Show off your communication skills! During interviews, make sure to listen actively and respond clearly. Remember, this role is all about providing excellent customer service, so let your personality shine through.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that entry-level position. Plus, applying directly shows your enthusiasm for the role and the company.
We think you need these skills to ace Entry-Level IT Support & Customer Service Advisor in Inverness
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about customer service, make sure your application highlights your communication skills. Use clear and friendly language to show us you can connect with customers effectively.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to the job description. Mention your willingness to learn and any relevant experiences that align with IT support.
Be Enthusiastic!: We love candidates who are excited about the opportunity! Let your passion for technology and helping others shine through in your written application. A positive attitude goes a long way!
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and get you on the path to joining our team!
How to prepare for a job interview at Vrieservice
✨Know Your Stuff
Before the interview, brush up on basic IT concepts and customer service principles. Familiarise yourself with common technical issues and how to resolve them, as this will show your potential employer that you're ready to tackle the role head-on.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common questions like 'How would you handle an upset customer?' or 'What steps would you take to troubleshoot a technical issue?' This will help you articulate your thoughts clearly during the actual interview.
✨Show Your Enthusiasm
Let your passion for technology and helping others shine through. Employers love candidates who are eager to learn and grow. Share examples of how you've gone above and beyond in previous roles or situations, even if they’re not directly related to IT.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of your interview. Inquire about the team culture, training opportunities, or what success looks like in this role. This shows that you're genuinely interested in the position and want to contribute positively.
