At a Glance
- Tasks: Manage HR queries and support team activities in a dynamic FMCG environment.
- Company: Join Unilever, a global leader with iconic brands like Dove and Persil.
- Benefits: Competitive salary, flexible working, free parking, and discounted products.
- Why this job: Be part of a fast-paced team and make a real impact in HR.
- Qualifications: Bachelor's degree preferred; customer service and admin experience required.
- Other info: Enjoy gym access, canteen facilities, and excellent career growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Manpower is currently seeking an interim HR Administrator, to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment.
The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run until end of March 2026, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £38,000 per annum, pro rata, depending upon experience.
The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements.
Job Purpose
This role is primarily accountable for helping in the query management of APR & EOY activities, managing Service Now.
Responsibilities
- Manage queries coming into Service Now system (reassign, action and reject tickets as necessary)
- Be prepared to support the team in some additional activities, for example with communications to go out to teams
- Provide an effective interface and partnership between HR Services, 3rd parties and key stakeholders within the Reward Expertise team
- Creating and/or update training and communication materials, manage and maintain documentation and several different SharePoint sites
- Ad-hoc support on APR process subject to the team\’s requirement.
- Managing Service now and Workday platforms.
All About You
- Bachelor\’s Degree (preferred)
- Administrative experience
- Customer Service experience
- Working with 3rd parties
- Annual Pay Review (APR) experience preferred
- Service now and Workday experience preferred
Kingston Working Environment
- Contractors who are based at Kingston will be eligible to get free parking at a local carpark
- There is a Unilever Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products.
- A canteen
- A Gym is available for use on the Ground Floor (with subscription).
- Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers.
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HR Administrator employer: Vrieservice
Contact Detail:
Vrieservice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Unilever on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can really boost our chances.
✨Tip Number 2
Prepare for the interview by researching Unilever's culture and values. We want to show that we’re not just a fit for the role, but also for the company. Tailor our answers to reflect their ethos!
✨Tip Number 3
Practice common HR scenarios and questions. We can role-play with a friend or use online resources to get comfortable. The more we practice, the more confident we’ll be when it’s our turn to shine!
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds. Plus, it shows our enthusiasm for the role. Let’s make sure they remember us!
We think you need these skills to ace HR Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Administrator role. Highlight relevant experience, especially in query management and customer service, as these are key for this position.
Craft a Compelling Cover Letter: Your cover letter should reflect your enthusiasm for the role and the FMCG environment. Mention specific experiences that align with the responsibilities listed in the job description.
Showcase Your Skills: Don’t forget to showcase your skills with ServiceNow and Workday if you have them! These platforms are crucial for the role, so any experience you have will definitely give you an edge.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on board!
How to prepare for a job interview at Vrieservice
✨Know Your Stuff
Make sure you understand the role of an HR Administrator, especially in a fast-paced FMCG environment like Unilever. Brush up on your knowledge of ServiceNow and Workday, as well as any relevant experience you have with query management and customer service.
✨Showcase Your Communication Skills
Since the role involves creating and updating training materials and managing communications, be prepared to discuss your previous experiences in these areas. Think of specific examples where you effectively communicated with teams or stakeholders.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as managing queries in ServiceNow or dealing with third-party stakeholders. Practise your responses to demonstrate your problem-solving skills and adaptability.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This shows your genuine interest and helps you gauge if it’s the right fit for you.