Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers via phone, email, and web chat while resolving their issues.
- Company: Join Capgemini, a leading tech company with a focus on customer service.
- Benefits: Earn £12.60 per hour with full training and flexible weekend hours.
- Other info: Perfect opportunity for students looking to gain experience in a dynamic environment.
- Why this job: Kickstart your career in tech while making a difference for customers.
- Qualifications: Great communication skills and a passion for helping others.
The predicted salary is between 12 - 16 £ per hour.
Salary: £12.60 per hour (Living Wage Employer)
Location: Capgemini, Inverness or Nairn
Hours: Saturday and Sunday, between 7am and 6pm (minimum 14 hours)
Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini.
What You'll Do
- Respond to customer requests via telephone, email, and web chat
- Log all requests using the appropriate call logging software
- Resolve issues or provide advice and guidance where possible over the phone
- Assign calls to the relevant support teams when needed
- Action Back Office requests when required
- Advise customers and support teams on known problems/workarounds
- Keep customers updated on the progress of their request or incident
- Contribute to team success by meeting agreed personal targets
What You'll Bring
- Excellent communication skills, both verbal and written
- A genuine passion for delivering great customer service
- Willingness to learn and adapt
- Ability to work independently and as part of a team
- Strong problem-solving skills
- Confidence working under pressure
If you're looking for a stepping stone into a career in technology, this could be your next move. Interested? Apply today!
Customer Service Advisor - Saturday & Sunday employer: Vrieservice
Contact Detail:
Vrieservice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Saturday & Sunday
✨Tip Number 1
Get to know the company! Research Capgemini and understand their values and culture. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with customers, try role-playing common customer service scenarios with a friend. This will boost your confidence and help you think on your feet.
✨Tip Number 3
Be ready to showcase your problem-solving skills! Think of examples from your past experiences where you successfully resolved issues. This will demonstrate your ability to handle customer queries effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that Customer Service Advisor role!
We think you need these skills to ace Customer Service Advisor - Saturday & Sunday
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Service Advisor role. Highlight any previous experience in customer service and showcase your communication skills, as these are key for us at StudySmarter.
Show Your Passion: Let your enthusiasm for delivering great customer service shine through in your application. We love candidates who genuinely care about helping others, so share any relevant experiences that demonstrate this passion.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon, as we want to see your personality come through without any confusion.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at Vrieservice
✨Know the Role Inside Out
Before your interview, make sure you understand what a Customer Service Advisor does. Familiarise yourself with the key responsibilities like responding to customer requests and logging issues. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since excellent communication is crucial for this position, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully resolved customer issues in the past. This will highlight your ability to communicate effectively, both verbally and in writing.
✨Demonstrate Problem-Solving Prowess
Be ready to discuss specific instances where you've tackled challenges or resolved conflicts. Think about times when you had to think on your feet or adapt quickly. This will showcase your strong problem-solving skills, which are essential for a Customer Service Advisor.
✨Emphasise Your Team Spirit
While you'll be working independently, teamwork is also important. Share experiences where you've contributed to team success or collaborated with others to achieve a goal. This will show that you can work well in a team environment, which is a big plus for the hiring managers.