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- Tasks: Manage financial settlement tools and improve processes for a leading credit card company.
- Company: Join a FTSE 100 Credit Card Company with a global presence.
- Benefits: Earn £21.15 per hour with a supportive team environment.
- Why this job: Make a real impact in operations while developing your analytical skills.
- Qualifications: Strong analytical skills and Excel experience; Autorek knowledge is a plus.
- Other info: Enjoy a dynamic role with opportunities for growth until November 2026.
The predicted salary is between 13 - 16 £ per hour.
Salary: £21.15 per hour
Location: Burgess Hill
Duration: Until 30th November 2026
Hours: 35 hours per week, Monday to Friday
Manpower has a fantastic new opportunity for the right candidate to become a Business Analyst, working with our client a FTSE 100 Credit Card Company based in Burgess Hill. This role sits within the Network & Settlement Operations team and is part of GMNS (Global Merchant & Network Services), which acts on behalf of the enterprise to support, develop, enable products and capabilities for the business. The team is primarily responsible for managing the daily exposure between the business and Partners, ensuring settlements are timely and accurate. The objective of the Network & ATM Settlement Operations team is to provide an exceptional service & operational experience to Business Partners, plus key stakeholders, by establishing itself as centre of excellence spread across two locations, operating as one team in India and UK. The role has key daily operational tasks as well as problem solving and process development.
Responsibilities
- Management and technical support of a financial settlement exposure tracking tool
- Completion of daily operational tasks to minimise settlement risk
- Ensure automated file feeds between exposure tracking tool and bank provider / GNS Platforms operate as expected and take ownership to resolve any issues
- Identify and evaluate further opportunities to improve processes - Support relationships with critical system vendors
- Responsible for pulling together and tracking performance metrics for Settlement Operations using Excel
- Using NetworkForce, the case management tool, to analyse trends and eliminate root-causes to drive Partner satisfaction
- Ensure participation in new deal handovers with Global Deal Implementation team and work closely with the Operational Deployment Manager to ensure new deals are correctly set up
- Support both internal and external Audit reviews
Qualifications
- Experience with Autorek will be an advantage
- Sound, strong understanding on the GNS Business model and network processes
- High degree of analytical thinking and attention to detail
- Highly self-motivated and results driven with the ability to work without supervision and demonstrate teamwork as required
- Must have a customer mindset and be passionate about customer satisfaction
- Proven ability in creating and managing reporting and tracking
- Strong Excel skills, experience of using/creating Macros
This role will be subject to background verification checks. Further details and conditions will be shared on application.
Business Analyst in Burgess Hill employer: Vrieservice
Contact Detail:
Vrieservice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst in Burgess Hill
✨Tip Number 1
Network, network, network! Reach out to people in the industry, especially those who work at the company you're eyeing. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for interviews like it's a big exam. Research the company, understand their products, and be ready to discuss how your skills align with their needs. Confidence is key, so practice makes perfect!
✨Tip Number 3
Showcase your analytical skills during interviews. Bring examples of how you've solved problems or improved processes in past roles. This will demonstrate your fit for the Business Analyst position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Business Analyst in Burgess Hill
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Analyst role. Highlight relevant experience, especially in financial settlement and analytical skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Show Off Your Excel Skills: Since strong Excel skills are a must, don’t forget to mention any experience with macros or data analysis. If you've got examples of how you've used these skills in past roles, share them with us!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at Vrieservice
✨Know Your Numbers
As a Business Analyst, you'll be dealing with data and metrics. Brush up on your Excel skills and be ready to discuss how you've used data to drive decisions in the past. Prepare examples of reports or tracking systems you've created or improved.
✨Understand the GNS Business Model
Familiarise yourself with the Global Merchant & Network Services model and its processes. Being able to speak knowledgeably about how this fits into the role will show that you're serious about the position and understand the company's operations.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific challenges you've faced in previous roles and how you resolved them. Highlight your analytical thinking and attention to detail, as these are crucial for minimising settlement risk and improving processes.
✨Demonstrate Your Customer Mindset
This role requires a strong focus on customer satisfaction. Be ready to share examples of how you've gone above and beyond to ensure client happiness, and how you’ve built relationships with stakeholders in past positions.
