At a Glance
- Tasks: Coordinate consumer tests and manage data for exciting FMCG projects.
- Company: Join Unilever, a global leader in innovative consumer brands.
- Benefits: Earn up to £16.15 per hour with flexible part-time hours and great perks.
- Why this job: Be part of a dynamic team making a real impact on popular products.
- Qualifications: Strong digital skills and experience in managing records or appointments.
- Other info: Enjoy a vibrant work environment with opportunities to join fun site clubs.
The predicted salary is between 13 - 16 £ per hour.
Manpower are currently seeking an interim Consumer Test Coordinator, to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment. The position is based at our client's scientific Research & Development facility in Port Sunlight Village, Wirral, easily accessible by train and car. This is a part-time temporary role to run for 6 months, requiring an average of 15 hours per week over 2 days (normally a Tuesday and Thursday but it is subject to change). Flexible availability is required to adjust working days and cover holidays, etc. Training will last 1 month at 3 days per week before the next month's working pattern is agreed. Compensation for this role is competitive, paying up to £16.15 per hour depending upon experience.
The Consumer Centre at Unilever R&D Port Sunlight facilitates consumer testing for a wide range of studies that support the business programme. The Centre provides test facilities, panellist recruitment, appointment booking, hosting, and manages panellist payments. The role combines data management via online systems with general administration. The ability to effectively handle and navigate digital systems to ensure accurate data management, facilitate communication, and oversee participant records is essential for this role. The job includes contributing to the effective and efficient running of the Consumer Centre by arranging appointments, maintaining databases, assisting consumers both in person and over the phone, and working with scientific staff to enable the efficient running of studies.
Key Accountabilities
- Identify, screen, and allocate panellists for testing using Compusense, a customisable panel management and sensory testing software tool that is menu driven.
- Digitally managing, updating and maintaining accurate records of Consumer Centre and panellist activity using Compusense, Excel and Teams.
- Working with scientists to set up studies that meet their brief and adhere to site policies and procedures.
- Digitally handling sensitive information such as medical histories, adverse reactions, and information/consent documentation.
- Working with the team to ensure the maintenance and upkeep of the facility.
- Providing face to face support for panellists on site.
Key Requirements
- Ability to effectively handle and navigate digital systems to ensure accurate data management, facilitate communication, and oversee participant records.
- Experience in digitally managing appointments/records/information or similar via online systems.
- Competent user of IT systems with the ability to pick up new systems easily - you will have support and time to learn but need to be confident and independent in managing your learning and show rapid progress.
- Prior knowledge of Compusense is not essential, however, evidence of working with customizable software is required (such as MS Excel and Teams).
- Strong administration skills.
- Used to a fast-moving work environment with strong time management skills.
- Can show initiative and prioritise tasks.
- Professional telephone manner and communication skills.
Additional Information
- Port Sunlight working environment: Free onsite parking
- Staff shop discounted products
- Working in state-of-the-art laboratory and pilot plant facilities
- Free parking onsite 5 mins walk to train station serving Liverpool & Chester
- 20-minute drive from Liverpool city centre/30-minutes' drive from Chester
- Disabled parking
- In the heart of picturesque Port Sunlight village
- There are also several site clubs available to join covering a range of topics including Book Club, Running, Choir, Pool, Genealogy and much more.
- The sites have three catering outlets which provide a range of hot and cold food and drinks daily.
- In addition there are a range of vending machines and cold-water dispensers around the site accessible throughout the day.
Consumer Test Coordinator in Birkenhead employer: Vrieservice
Contact Detail:
Vrieservice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Consumer Test Coordinator in Birkenhead
✨Tip Number 1
Get to know the company! Research Unilever and their brands like Dove and Persil. Understanding their values and culture will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network, network, network! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the company, plus a referral could give your application a serious boost!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to data management and administration. Use examples from your past experiences to demonstrate your skills and how they align with the Consumer Test Coordinator role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have exclusive roles listed there that you won’t find anywhere else. Don’t miss out!
We think you need these skills to ace Consumer Test Coordinator in Birkenhead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Consumer Test Coordinator role. Highlight your experience with digital systems and data management, as these are key for us at StudySmarter and our client Unilever.
Show Off Your Skills: Don’t be shy about showcasing your strong administration skills and ability to handle fast-paced environments. We want to see how you can contribute to the efficient running of the Consumer Centre!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to see your relevant experience and skills at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding the role!
How to prepare for a job interview at Vrieservice
✨Know Your Digital Systems
Since the role requires effective handling of digital systems like Compusense, Excel, and Teams, make sure you brush up on these tools before the interview. Familiarise yourself with their functionalities and think of examples where you've successfully used similar software in past roles.
✨Showcase Your Administration Skills
This position demands strong administration skills, so be ready to discuss your experience in managing appointments and records. Prepare specific examples that highlight your organisational abilities and how you've prioritised tasks in a fast-paced environment.
✨Demonstrate Flexibility and Initiative
Flexibility is key for this part-time role, so be prepared to discuss how you've adapted to changing schedules or responsibilities in previous jobs. Highlight instances where you've taken the initiative to solve problems or improve processes.
✨Practice Your Communication Skills
With a professional telephone manner being essential, practice articulating your thoughts clearly and confidently. Consider role-playing common interview questions with a friend to refine your responses and ensure you come across as approachable and professional.