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For Companies At a Glance
- Tasks: Lead a team in delivering exceptional customer experiences and driving sales in a luxury retail environment.
- Company: Join Dr. Vranjes Firenze, a brand that embodies Italian elegance and olfactory excellence.
- Benefits: Full-time permanent position with opportunities for growth in a vibrant luxury setting.
- Why this job: Be part of a prestigious brand and create unforgettable experiences for clients.
- Qualifications: 2-4 years in luxury retail, fluent in English and Italian, with strong commercial awareness.
- Other info: Dynamic role with flexible shifts and a focus on teamwork and client satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
Are you passionate about fragrances and luxury retail? Join the world of Dr. Vranjes Firenze and become part of a brand that celebrates Italian elegance and olfactory excellence. With its unique identity characterized by an original blend of Florentine heritage, iconic fragrances, and timeless elegance, the renowned fragrance house, Dr. Vranjes Firenze, embodies the perfect balance between roots and innovation. Founded in 1983, it emphasizes the precious Florentine heritage in everything it does and delivers multisensorial well-being, capturing the elegance of Florence, its tradition of craftsmanship, and the art of perfumery in every scented décor object and Eau De Parfum.
As an Assistant Store Manager, you will support the Store Manager and lead by example on the shop floor, contributing to the client experience, team performance, and boutique excellence. You will act as a key point of reference for the team, support the delivery of exceptional customer service standards, and contribute to the boutique's commercial success, fully aligned with the brand's image and values.
Location: London, Piccadilly
Employment Type: Full-Time
Contract: Permanent
What You’ll Do
- Leadership & People Management
- Support the integration of new team members, ensuring each new joiner receives the full onboarding journey, fostering a positive introduction to the company culture and operations.
- Support the Store Manager in communication activities, sharing company updates and key messages with clarity and enthusiasm during morning briefings, training sessions, and one-to-one meetings, to keep the team informed, engaged, and motivated.
- Support the development of the team through continuous coaching and regular feedback. Recognize individual strengths and areas for growth.
- Collaborate with the Store Manager in talent scouting and recruitment activities.
- Support the organization of the team and shop floor coverage in an effective manner to meet the business needs.
- Client Experience & Sales
- Act as a Brand Ambassador on the shop floor, supporting the Store Manager in identifying opportunities to attract new customers, increase footfall and build strong client relationships.
- Foster a service culture that represents Dr. Vranjes Firenze's olfactory storytelling and elegance.
- Ensure every client receives a unique, personalized luxury experience.
- Support the team in clienteling actions to build loyalty and retention.
- Business Performance & KPIs
- Support the sales team in achieving and exceeding sales targets, contributing to the store's overall performance.
- Coach and support team members in optimizing key performance indicators (KPIs) through effective cross-selling and up-selling strategies.
- Monitor sales targets, KPIs (ATV, UPT, Conversion Rate) and store objectives, sharing insights with the Store Manager.
- Support the implementation of commercial strategies in alignment with corporate goals.
- Identify opportunities for performance improvement and business development.
- Support the preparation of weekly performance reports to the Head Office.
- Collaborate with the Retail department and Store Manager to plan local events.
- Boutique Operations & Visual Merchandising
- Support operational excellence, stock accuracy and compliance with company policies.
- Ensure compliance with Company guidelines on cash handling, stock management, logistics, and all key reporting duties mandated by the head office.
- Support inventory management, shipments and daily reporting.
- Guarantee high standards of visual merchandising and in-store presentation.
- Ensure that all store processes and procedures are harmonized in order to provide best in class client experience.
- Support the maintenance of all Store Facilities.
- Contribute to effective day to day business and operations processes.
What We’re Looking For
- Experience & Skills
- Minimum 2–4 years of experience in an Assistant Store Manager or Senior Sales role in luxury or premium retail (Fragrance / Beauty / Fashion highly preferred).
- Solid and demonstrable commercial awareness.
- Fluent in Italian and English; additional languages are a plus.
- Proficient with digital tools, POS systems, and retail management software.
- Your Personality
- Proactive, inspiring, flexible and supportive.
- Deeply service-oriented with strong interpersonal and problem-solving skills.
- Highly organized, detail-focused, and results-driven.
- Client centric mindset with a passion to exceed expectations.
- Flexibility to work varied shifts as required by the business, including weekends and public holidays.
Are you ready to craft unforgettable olfactory experiences with us? Join us and bring your expertise to the world of Dr. Vranjes Firenze.
Assistant Store Manager in Slough employer: Vranjes Firenze
Contact Detail:
Vranjes Firenze Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in Slough
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Dr. Vranjes Firenze's fragrances and their unique story. This will not only help you stand out in interviews but also show your genuine passion for the brand.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend events related to luxury retail. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your pitch! Be ready to articulate why you're the perfect fit for the Assistant Store Manager role. Highlight your leadership skills and experience in luxury retail, and don’t forget to showcase your client-centric mindset.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Dr. Vranjes Firenze family. Don’t miss out on this opportunity!
We think you need these skills to ace Assistant Store Manager in Slough
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for fragrances and luxury retail shine through. We want to see how your enthusiasm aligns with our brand's values and heritage.
Tailor Your CV: Make sure your CV highlights relevant experience in luxury retail, especially in roles similar to Assistant Store Manager. We’re looking for specific examples that showcase your leadership and client service skills.
Be Authentic: Don’t be afraid to let your personality come through in your application. We value authenticity and want to know what makes you unique and how you can contribute to our team culture.
Apply Through Our Website: For the best chance of success, apply directly through our website. This ensures your application reaches us quickly and allows you to showcase your interest in joining Dr. Vranjes Firenze.
How to prepare for a job interview at Vranjes Firenze
✨Know Your Fragrances
Before the interview, dive deep into the world of Dr. Vranjes Firenze. Familiarise yourself with their iconic fragrances and the brand's heritage. Being able to discuss specific scents and their stories will show your passion for the brand and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, supported new members, or improved team performance. Highlight how you can inspire and motivate others on the shop floor.
✨Emphasise Customer Experience
Dr. Vranjes Firenze values exceptional customer service. Be ready to share your strategies for creating memorable client experiences. Discuss how you’ve previously built strong client relationships and how you plan to foster a service culture that aligns with the brand’s elegance.
✨Prepare for Performance Metrics
Understand key performance indicators (KPIs) relevant to retail, such as sales targets and conversion rates. Be prepared to discuss how you've met or exceeded these metrics in previous roles. This will demonstrate your commercial awareness and ability to contribute to the boutique's success.
