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- Tasks: Lead a passionate team in delivering luxury fragrance experiences and exceptional customer service.
- Company: Join Dr. Vranjes Firenze, a renowned brand celebrating Italian elegance and olfactory excellence.
- Benefits: Full-time permanent role with opportunities for growth in a vibrant retail environment.
- Why this job: Be a key player in a luxury brand, crafting unforgettable experiences for clients.
- Qualifications: 2-4 years in luxury retail, fluent in English and Italian, with strong interpersonal skills.
- Other info: Flexible shifts, including weekends, in a dynamic and supportive team atmosphere.
The predicted salary is between 36000 - 60000 £ per year.
Are you passionate about fragrances and luxury retail? Join the world of Dr. Vranjes Firenze and become part of a brand that celebrates Italian elegance and olfactory excellence.
With its unique identity characterized by an original blend of Florentine heritage, iconic fragrances, and timeless elegance, the renowned fragrance house, Dr. Vranjes Firenze, embodies the perfect balance between roots and innovation. Founded in 1983, it emphasizes the precious Florentine heritage in everything it does and delivers multisensorial well-being, capturing the elegance of Florence, its tradition of craftsmanship, and the art of perfumery in every scented décor object and Eau De Parfum. Each fragrance is the result of ongoing scientific and creative research into essences, along with a sophisticated formulation with unrivalled persistence and durability.
As an Assistant Store Manager, you will support the Store Manager and lead by example on the shop floor, contributing to the client experience, team performance, and boutique excellence. You will act as a key point of reference for the team, support the delivery of exceptional customer service standards, and contribute to the boutique’s commercial success, fully aligned with the brand's image and values.
Location: London, Piccadilly
Employment Type: Full-Time
Contract: Permanent
What You’ll Do
- Leadership & People Management
- Support the integration of new team members, ensuring each new joiner receives the full onboarding journey, fostering a positive introduction to the company culture and operations.
- Support the Store Manager in communication activities, sharing company updates and key messages with clarity and enthusiasm during morning briefings, training sessions, and one-to-one meetings, to keep the team informed, engaged, and motivated.
- Support the development of the team through continuous coaching and regular feedback. Recognize individual strengths and areas for growth.
- Collaborate with the Store Manager in talent scouting and recruitment activities.
- Support the organization of the team and shop floor coverage in an effective manner to meet the business needs.
- Client Experience & Sales
- Act as a Brand Ambassador on the shop floor, supporting the Store Manager in identifying opportunities to attract new customers, increase footfall and build strong client relationships.
- Foster a service culture that represents Dr. Vranjes Firenze’s olfactory storytelling and elegance.
- Ensure every client receives a unique, personalized luxury experience.
- Support the team in clienteling actions to build loyalty and retention.
- Business Performance & KPIs
- Support the sales team in achieving and exceeding sales targets, contributing to the store’s overall performance.
- Coach and support team members in optimizing key performance indicators (KPIs) through effective cross-selling and up-selling strategies.
- Monitor sales targets, KPIs (ATV, UPT, Conversion Rate) and store objectives, sharing insights with the Store Manager.
- Support the implementation of commercial strategies in alignment with corporate goals.
- Identify opportunities for performance improvement and business development.
- Support the preparation of weekly performance reports to the Head Office.
- Collaborate with the Retail department and Store Manager to plan local events.
- Boutique Operations & Visual Merchandising
- Support operational excellence, stock accuracy and compliance with company policies.
- Ensure compliance with Company guidelines on cash handling, stock management, logistics, and all key reporting duties mandated by the head office.
- Support inventory management, shipments and daily reporting.
- Guarantee high standards of visual merchandising and in-store presentation.
- Ensure that all store processes and procedures are harmonized in order to provide best in class client experience.
- Support the maintenance of all Store Facilities.
- Contribute to effective day to day business and operations processes.
What We’re Looking For
- Minimum 2–4 years of experience in an Assistant Store Manager or Senior Sales role in luxury or premium retail (Fragrance / Beauty / Fashion highly preferred).
- Solid and demonstrable commercial awareness.
- Fluent in Italian and English; additional languages are a plus.
- Proficient with digital tools, POS systems, and retail management software.
Your Personality
- Proactive, inspiring, flexible and supportive.
- Deeply service-oriented with strong interpersonal and problem-solving skills.
- Highly organized, detail-focused, and results-driven.
- Client centric mindset with a passion to exceed expectations.
- Flexibility to work varied shifts as required by the business, including weekends and public holidays.
Are you ready to craft unforgettable olfactory experiences with us? Join us and bring your expertise to the world of Dr. Vranjes Firenze.
Assistant Store Manager in London employer: Vranjes Firenze
Contact Detail:
Vranjes Firenze Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in London
✨Tip Number 1
Get to know the brand inside out! Research Dr. Vranjes Firenze, their fragrances, and their values. This way, when you walk into that interview, you can show your passion for their products and how you align with their elegant image.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your experience in luxury retail can enhance the client experience at Dr. Vranjes Firenze.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the company culture and what it takes to succeed as an Assistant Store Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Dr. Vranjes Firenze family.
We think you need these skills to ace Assistant Store Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for fragrances and luxury retail shine through. We want to see how your passion aligns with Dr. Vranjes Firenze's values and commitment to olfactory excellence.
Tailor Your CV: Make sure your CV highlights relevant experience in luxury retail, especially in roles similar to Assistant Store Manager. We’re looking for specific examples of how you've contributed to team success and client experiences.
Be Authentic: Don’t be afraid to show your personality in your application. We value authenticity and want to know what makes you unique and how you can bring that to our team at Dr. Vranjes Firenze.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This helps us keep track of your application and ensures it reaches the right people quickly!
How to prepare for a job interview at Vranjes Firenze
✨Know Your Fragrances
Before the interview, dive deep into Dr. Vranjes Firenze's fragrance offerings. Familiarise yourself with their unique scents and the stories behind them. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams in the past, focusing on coaching, motivating, and integrating new members. Highlight any specific instances where your leadership made a positive impact.
✨Emphasise Customer Experience
Dr. Vranjes Firenze values exceptional customer service. Be ready to discuss how you've created memorable experiences for clients in previous roles. Share specific strategies you've used to build client relationships and enhance loyalty, as this aligns perfectly with the brand's ethos.
✨Prepare for KPI Discussions
Understanding key performance indicators (KPIs) is crucial for this role. Brush up on your knowledge of sales metrics and be prepared to discuss how you've contributed to achieving or exceeding targets in your previous positions. This will demonstrate your commercial awareness and results-driven mindset.
