Assistant Store Manager in City of London

Assistant Store Manager in City of London

City of London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a passionate team in delivering luxury fragrance experiences and exceptional customer service.
  • Company: Join Dr. Vranjes Firenze, a brand celebrating Italian elegance and olfactory excellence.
  • Benefits: Full-time permanent role with opportunities for growth in a vibrant retail environment.
  • Why this job: Be a key player in a luxury brand, crafting unforgettable experiences for clients.
  • Qualifications: 2-4 years in luxury retail, fluent in English and Italian, with strong interpersonal skills.
  • Other info: Flexible shifts, including weekends, in a dynamic and supportive team atmosphere.

The predicted salary is between 36000 - 60000 £ per year.

Are you passionate about fragrances and luxury retail? Join the world of Dr. Vranjes Firenze and become part of a brand that celebrates Italian elegance and olfactory excellence.

With its unique identity characterized by an original blend of Florentine heritage, iconic fragrances, and timeless elegance, the renowned fragrance house, Dr. Vranjes Firenze, embodies the perfect balance between roots and innovation. Founded in 1983, it emphasizes the precious Florentine heritage in everything it does and delivers multisensorial well-being, capturing the elegance of Florence, its tradition of craftsmanship, and the art of perfumery in every scented décor object and Eau De Parfum. Each fragrance is the result of ongoing scientific and creative research into essences, along with a sophisticated formulation with unrivalled persistence and durability.

As an Assistant Store Manager, you will support the Store Manager and lead by example on the shop floor, contributing to the client experience, team performance, and boutique excellence. You will act as a key point of reference for the team, support the delivery of exceptional customer service standards, and contribute to the boutique’s commercial success, fully aligned with the brand's image and values.

Location: London, Piccadilly

Employment Type: Full-Time

Contract: Permanent

What You’ll Do

  • Leadership & People Management
    • Support the integration of new team members, ensuring each new joiner receives the full onboarding journey, fostering a positive introduction to the company culture and operations.
    • Support the Store Manager in communication activities, sharing company updates and key messages with clarity and enthusiasm during morning briefings, training sessions, and one-to-one meetings, to keep the team informed, engaged, and motivated.
    • Support the development of the team through continuous coaching and regular feedback. Recognize individual strengths and areas for growth.
    • Collaborate with the Store Manager in talent scouting and recruitment activities.
    • Support the organization of the team and shop floor coverage in an effective manner to meet the business needs.
  • Client Experience & Sales
    • Act as a Brand Ambassador on the shop floor, supporting the Store Manager in identifying opportunities to attract new customers, increase footfall and build strong client relationships.
    • Foster a service culture that represents Dr. Vranjes Firenze’s olfactory storytelling and elegance.
    • Ensure every client receives a unique, personalized luxury experience.
    • Support the team in clienteling actions to build loyalty and retention.
  • Business Performance & KPIs
    • Support the sales team in achieving and exceeding sales targets, contributing to the store’s overall performance.
    • Coach and support team members in optimizing key performance indicators (KPIs) through effective cross-selling and up-selling strategies.
    • Monitor sales targets, KPIs (ATV, UPT, Conversion Rate) and store objectives, sharing insights with the Store Manager.
    • Support the implementation of commercial strategies in alignment with corporate goals.
    • Identify opportunities for performance improvement and business development.
    • Support the preparation of weekly performance reports to the Head Office.
    • Collaborate with the Retail department and Store Manager to plan local events.
  • Boutique Operations & Visual Merchandising
    • Support operational excellence, stock accuracy and compliance with company policies.
    • Ensure compliance with Company guidelines on cash handling, stock management, logistics, and all key reporting duties mandated by the head office.
    • Support inventory management, shipments and daily reporting.
    • Guarantee high standards of visual merchandising and in-store presentation.
    • Ensure that all store processes and procedures are harmonized in order to provide best in class client experience.
    • Support the maintenance of all Store Facilities.
    • Contribute to effective day to day business and operations processes.

What We’re Looking For

  • Minimum 2–4 years of experience in an Assistant Store Manager or Senior Sales role in luxury or premium retail (Fragrance / Beauty / Fashion highly preferred).
  • Solid and demonstrable commercial awareness.
  • Fluent in Italian and English; additional languages are a plus.
  • Proficient with digital tools, POS systems, and retail management software.

Your Personality

  • Proactive, inspiring, flexible and supportive.
  • Deeply service-oriented with strong interpersonal and problem-solving skills.
  • Highly organized, detail-focused, and results-driven.
  • Client centric mindset with a passion to exceed expectations.
  • Flexibility to work varied shifts as required by the business, including weekends and public holidays.

Are you ready to craft unforgettable olfactory experiences with us? Join us and bring your expertise to the world of Dr. Vranjes Firenze.

Assistant Store Manager in City of London employer: Vranjes Firenze

Dr. Vranjes Firenze is an exceptional employer that offers a vibrant work culture steeped in Italian elegance and olfactory excellence. Located in the heart of London, our boutique provides a unique opportunity for professional growth through continuous coaching and development, while fostering a service-oriented environment that values teamwork and individual contributions. Join us to be part of a brand that not only celebrates luxury retail but also invests in its employees' success and well-being.
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Contact Detail:

Vranjes Firenze Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Store Manager in City of London

✨Tip Number 1

Get to know the brand inside out! Familiarise yourself with Dr. Vranjes Firenze's fragrances and their unique stories. This will not only help you stand out in interviews but also show your genuine passion for the brand.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

✨Tip Number 3

Prepare for your interview by practising common questions related to leadership and customer service. Think of examples from your past experiences that highlight your skills and how they align with the role of Assistant Store Manager.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Dr. Vranjes Firenze.

We think you need these skills to ace Assistant Store Manager in City of London

Leadership
People Management
Customer Service
Sales Performance
Client Relationship Building
Coaching and Development
Commercial Awareness
Visual Merchandising
Inventory Management
Problem-Solving Skills
Fluency in Italian and English
Proficiency with Digital Tools
Retail Management Software
Organisational Skills

Some tips for your application 🫡

Show Your Passion: When writing your application, let your love for fragrances and luxury retail shine through. We want to see how your enthusiasm aligns with our brand's values and the elegance of Dr. Vranjes Firenze.

Tailor Your CV: Make sure your CV highlights relevant experience in luxury retail, especially in roles similar to Assistant Store Manager. We appreciate candidates who can demonstrate their commercial awareness and client-centric mindset.

Be Authentic: In your cover letter, be yourself! Share personal stories or experiences that showcase your leadership skills and ability to foster a positive team environment. We value authenticity and want to know the real you.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Dr. Vranjes Firenze.

How to prepare for a job interview at Vranjes Firenze

✨Know Your Fragrances

Before the interview, dive deep into Dr. Vranjes Firenze's fragrance offerings. Familiarise yourself with their unique scents and the stories behind them. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.

✨Showcase Leadership Skills

As an Assistant Store Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams in the past, focusing on coaching, motivating, and integrating new members. Highlight any specific instances where you improved team performance or client experiences.

✨Emphasise Customer Experience

Dr. Vranjes Firenze values exceptional customer service. Be ready to discuss your approach to creating personalised luxury experiences for clients. Share specific strategies you've used in previous roles to enhance customer satisfaction and loyalty.

✨Prepare for KPI Discussions

Understanding key performance indicators (KPIs) is crucial for this role. Brush up on your knowledge of sales targets, conversion rates, and other relevant metrics. Be prepared to discuss how you've met or exceeded KPIs in your previous positions and how you plan to do the same at Dr. Vranjes Firenze.

Assistant Store Manager in City of London
Vranjes Firenze
Location: City of London
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  • Assistant Store Manager in City of London

    City of London
    Full-Time
    36000 - 60000 £ / year (est.)
  • V

    Vranjes Firenze

    50-100
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